We purchased specs from your Dr. Radhakrishnan Salai, Mylapore, Chennai 600004, branch 2 pairs for ₹6xxx/- We paid ₹3500/- as advance, delivery in 4days. When we went for delivery on 16th Feb only one pair of spec was ready and we took delivery since we had to leave to Mumbai via shirdi the next day. Today, 19th Feb, my wife received a call from your staff informing that the balance order of one pair is ready and asked for balance payment. She replied that she is out of station and will collect the same on making the balance payment. Your staff very rudely, using unparlimentary language demanded payment in spite of being told that we are not in station and will make the payment at the time of delivery. We fail to understand the logic of insisting balance payment when delivery is not complete that too solely due to your default in delivery. We intend to proceed further for the misbehaviour of your staff.
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