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Homelane is one of India’s leading end to end, vertically integrated interior design and manufacturer provider. The main job of Homelane is to provide its customers the perfect interior designing of a particular room or area. It should be noted that despite the high amount of staff members and employees, Homelane is not appraised by the majority of customers. Various problems notably: false promises, delay in completion of project, overcharging without providing appropriate services, etc are faced. Customers have mostly raised the issue that Homelane never stays true to its words. This makes the company embryonic