Damage Product

• 2018-12-07 11:30:35
•  607k Views
• RATED 1

The worst online experience i ever had or will have. we ordered dinning table from pepper fry, just after one day of installation from carpenter chair got broke. Luckily by god grace my husband sitting on chair didnt get injured because of support of wall. Immediately i raised return request , Can you imagine these pepper fry stupid customer care idiots mailed us "This is wear and tear case so cant be considered as return product. We called these idiots multiple times and told we are ready to pay more please replace at least chairs because its not safe to sit on them. I got the same answer from these idiots. Can anybody make me understand how a product (furniture) can be used in one day by customer and make it fail. What kind of disgusting policies these people have to cheat people. It really disgraceful. I warned them i have to take juridical action, they told they know the consequences. Please if some one can suggest whom to approach. whether consumer forum would be the right place? Its not about few bugs, its about our rights and about their FRAUD market. i really appreciate amazon and flipkart in this regard, at least they provide quality product