I ordered a backpack from their official website and waited for more than a month. Every time I called their customer care executives, they told me that the product would be delivered the next day. After 16 days, they told me the product was stuck at the warehouse and would be delivered that week. I asked for a refund and they did not even make the refund. I lost 1799 rupees for a product that I never received. Highly recommend not purchasing from this website. I had read a few bad reviews online before purchasing and I thought they were paid reviews to unpopularise the website, but sadly they were true. I should have paid attention then.
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