Customer Care Number: 011-40834083
Complaint Email ID: [email protected]
Office Address:ARNIT RETAIL Pvt Ltd630, 1st Floor,Lane No 3, 1st Building,Near RTDC, Westend Marg, Saidulajab,
New Delhi – 110030
Indiarush.com is one of India´s online shopping sites for women´s clothing, jewellery, footwear, bags, and watches. It was started in 2011 and has its headquarters in New Delhi.
On the positive front, their website is very appealing and showcases a wide range of women´s clothing, footwear and accessories. The site navigation is very user-friendly and easy. Coupled with attractive prices and sale discounts, their offers are difficult to resist. The company also has their own mobile app apart from their website. And this again is a brownie point in their favour.
However, on the negative side, there have been several complaints about the product quality. ´What you see is generally what you don´t get´is the verdict of most of their previous customers. Be it inferior material and faulty representation on their website, very rarely do the customers get what they ordered for. There is absolutely no reliability factor when it comes to their product quality.
The delivery of the product doesn’t take anywhere lesser than 4-5 days. Also, bear in mind that there is no return policy at all. Another area of serious concern is the customer service which unanimously is deemed bad. They are also known for troubling their customers when it came to refund of amount.