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Zookr Reviews & Complaints

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207 reviews
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Zookr Overview

Website https://www.zookr.in
Customer Care Number: 01243864638
Contact Email: help@zookr.in
Working hours:
Mon 10:00 am - 07:00 pm
Tue 10:00 am - 07:00 pm
Wed 10:00 am - 07:00 pm
Thu 10:00 am - 07:00 pm
Fri 10:00 am - 07:00 pm
Sat 10:00 am - 07:00 pm
Sun Closed
Country us_flag India

Zookr is India’s no. 1 e-tailer that specializes in accessories. It houses the largest collection of mobiles, tablet and phone accessories. Founded in 2017, this startup has grown to astronomical heights already. Within 3 to 4 months of establishment, this company started revolutionizing the gadget market. All of their products are tested for quality, durability and looks before it goes onto the racks. Zookr aims to get their accessories to everyone for competitive prices and cool designs. The success of their parent company, Pickrr has helped them greatly to push this company forward. 

Zookr.in has an inventory of more than 10,000 products with the best prices in the market. They have all-day long discounts and offers that urge the customers to buy more. Zookr has a great reputation for selling the best-refurbished iPhones. Zookr also has a lot of other refurbished phones like Blackberry, Nokia, Samsung and OnePlus. They have a great variety of watches. Though they're not branded, you can buy them for different looks. You can buy really stunning watches at an amazing price. They have a variety of low-end smartwatches from Chinese companies like Zook and Shoyo. You will also find a lot of power banks, tablets, cameras and other electronic appliances. If you want cheap electronics and you don't mind it being durable or not, Zookr is the perfect store for you. 

Zookr has a mixed response from customers. Some say it’s a fraud company and that they sell fake and duplicate products. Others say that their experience with Zookr was fine and the product was good. They need to sell more genuine products for their customers to trust them. The delivery is decent but since they have a customer rating of 2 out of 5, customers turn away from buying at this online store.

207 Reviews From Our Community

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Zookr Reviews

Rushali Ksh

Worst site of online frauds

  • 2019-01-16 04:35:48
  •  492k Views
  • RATED 1
Very worst shopping online site. No Customer support, no easy return, waste of money... I will never buy from it.. Wasted my hard earned 2000₹.
Aswin Raj O R

Worst Worst service and product

  • 2019-01-14 13:49:45
  •  326k Views
  • RATED 1
Any one planning to buy a zookr products please don't buy. The product i brought was an Action Camera for 1000rs. Only while charging i can use the camera,if i the remove the charger the camera will shut down. I spoke with the customer care representative, they asked me to send a video about the defect.I did and waited for 48hrs. Got a mail that your ticket is received. I contacted the customer care explained about the issue,they told by evening they will resolve it. For two days they said the same when i called.After that i called them for 4 to 6 times they are disconnecting the call in between. This is the worst online purchasing site and worst customer service.
Yash

Worst fake company don't buy

  • 2019-01-14 07:38:28
  •  122k Views
  • RATED 1
I have ordered a smart watch and it was like kids watch and when I requested for return they are not responding and customer service was very rude and at beginning they told I can return now they were telling they will not refund. I am going to file a complaint on taking the mail I received from zookr as evidence and am not going to leave this. Fake company faltu products.
Ashok Srivatsava

Worst experience with zookr

  • 2019-01-14 04:47:33
  •  46k Views
  • RATED 1
I have purchased a smart watch with zookr and the watch is not functional zookr team had asked me to send a video of the functionally of the watch which I did they are not responding to it. 15 days is the return time and I'm not sure if they will respond. When I call the customer care they are all rude that it's been a tough time to get my issue addressed. Is there a way in which we can actually sue the company. I'm planning to approach the consumer court for ecommerce regarding the same. I really am unhappy with the website and it's functioning. I guess I'll take it to court . Ashok chaithashu@gmail.com
Bhushan

Phantom 4g watch..wrong product recieved

  • 2019-01-14 02:56:24
  •  785k Views
  • RATED 1
Totaly fake...i ordered phatom 4g watch and reveived some china watch, addition to that that watch also not working properly. And on escalation, zookr team mail me that we have delivered right product. They mean to say that customer is lying. And zookr team not at all cooperating. I suggest customer that Dont at all waste your money.
sagar shedge

fake company send fake product

  • 2019-01-11 09:59:21
  •  401k Views
  • RATED 1
1. Tracking id : Order No.: b6813a57-2113-4400-8b2a-8fe111dc3f27 2. Brief description of the issue with your order. : I have ordered Phantom 4g smart watch with hd camera (round dial) and product which I have recd is totally different. 3. even not on
Pramod Poojary

fake company

  • 2019-01-11 06:41:49
  •  753k Views
  • RATED 1
I'M trying to return my product as its not working and no one pick the call reach me at 8971340100, last 10 days im struggling to return no support from customer care. if i not receive any response i will lodge a complaint against this company.
Pramod Poojary

Returning of product- BAD SERVICE

  • 2019-01-11 06:34:29
  •  983k Views
  • RATED 1
Im tring hard to connect with customer care they receive call and cut, my product i received is in bad condition and not working i want to return the product. i just wasted my money please dont buy any product in this site,
Deepak Mayekar

WRONG PRODUCT DELIVERED FRAUD SHOPPING...........

  • 2019-01-11 05:59:05
  •  928k Views
  • RATED 1
1. Registered contact number:- 9821731520 2. Tracking id:- AWB1531511077543 3. A brief description of the issue with your order. I have ordered below one. Zoomstar JIO Boombox Speaker 4. Share Images And and Video while highlighting your issue with The Product which you have received For Better Assistance. I Have Received CHIP ONE WHICH MARKET COST IS 500/-
Prem Kumar

Wrong product delivered Fraud Shopping

  • 2019-01-10 18:42:56
  •  663k Views
  • RATED 1
I orderd phantom 4g smart watch but they deluvered smart watch Y1S which was 3g, i mailed them many time but tgey are saying it was the same watch. I will post the pic u decide is it same or fake it was totally different dont shop with zookr it was worst and cheater. What us the need to cheat people showing one priduct in website and delivering different product dont u feel shame..
Parveen Bansal

Complaint

  • 2019-01-10 16:44:43
  •  970k Views
  • RATED 1
I have purchased Bluetooth earpods from zookr. These earphones are faulty and i have informed the same day through my email parveenbansal31@ gmail.com. But no solution has given to me till date. I request to kindly give me the refund vochar, so i can purchase the another product or dispatch the same by company. But nothing has done by the company till date. The order tracking number is enclosed herewith. I recomended to never purchase any product from zookr as the return policy of the company is very bad. Parveen Bansal 9888669329
Naresh Desetti

It's a fake online shopping

  • 2019-01-09 12:17:34
  •  127k Views
  • RATED 1
Total duplicate i ordered it2655 digi plus 4.1 home theater And I received zoomstar 4.1 delicate product assembled set . And customer service very worrest persons..
Wasim Feroz

Didn't accept return request

  • 2019-01-08 09:21:41
  •  131k Views
  • RATED 1
I bought HBQ i7 earpods believing I'll get a pair of them as is the case with most of them but on receiving the product I realized that it contained only one earpod. Since I wasn't satisfied with the product I decided to request for return but they denied it telling they have sent the right product and hence won't process my request. They even told my request ineligible. It is a fraud website. No doubt about that. First time I bought a product from a different site apart from the Amazon and Flipkart and this is the result. Hope there is some way to get my money back.
Abdul

Duplicate products fake website

  • 2019-01-07 12:34:22
  •  214k Views
  • RATED 1
they are selling duplicate products and dont have any refund policy. looting so many peoples money and there is no customer support . dont purchase product in this website zookr.in
PRASANNA

fake products

  • 2019-01-06 15:21:23
  •  333k Views
  • RATED 1
Hell your products, I no more want it, as whatever i have ordered is not received exactly. Kindly initiate refund asap. What is the escalation procedure for the next level ? From day1 i am trying to reach you people and you are cheating your customers. I no more want your product, as it is purely JUNK and fraud. No more debate or argument on this,
hillary

fraud

  • 2019-01-04 10:33:35
  •  301k Views
  • RATED 1
to add to my details. i exchanged around 20 to 21 mails with exchange of telephone conversation. i have all the recording proofs. they asked me to send photo and video of the wrong watch received. i send them all. and now they say that they have send me the correct product. i was so dissapointed by their answer, so people zookr is a fraud company so please do not fall a prey to what they advertise as the received products will be completely fake. please please be very very careful
hillary

zookr

  • 2019-01-04 10:24:29
  •  620k Views
  • RATED 1
The is the first time ever i have been cheated with online shopping. i have ordered nearly 15 items from snap deal, amazon, flipkart, and few more but i never ever had such a bad experience with these brands, but zookr is really a cheater and fake company. zookr should be banned i dont know why its still not banned. they should be stopped before they thug another innocent person of their hard earned money
hillary

wrong watch

  • 2019-01-04 09:40:13
  •  857k Views
  • RATED 1
had ordered phantom 4g smart watch but instead i received a cheap smart watch from zookr. so i request people so not get fooled , i repeat please do not get fooled by zookr as they advertise something and send you something else. zookr is a fraud
Ankita

Worst experience

  • 2019-01-02 21:04:32
  •  208k Views
  • RATED 1
Very worst experience. Don't buy ever from this site. Please shut this site permanently. They cheat us. Some action should be taken. No proper help desk. Send wrong product & don't take any responsibility.
Malladi Bhaskar

Worst Experience

  • 2019-01-02 12:49:33
  •  51k Views
  • RATED 1
If we will Order one product and they will supply another worst product and if we contact the customer care they will tell that we don't have return policy..and no one customer care will give proper response also..Worst Experience for me...Why consumer Forum is not taking action on this fake website...
PAVAN CHOUHAN

Guru Music 2-Dual Sim

  • 2019-01-02 10:30:03
  •  552k Views
  • RATED 1
Dear sir/ Ma'am, I ordered mobile phone Guru Music 2-Dual Sim on date 27-DEC-2018 but i received old 2nd hand mobile phone SAMSUNG E1200 . So please sir change mobile and give my ordered mobile number otherwise i will complaint because i didn't received my ordered mobile phone. Kindly check and resolve my issue As soon as possible Tracking id 69649653555 35833:986818
Abhay Bharti

ZOOKR IS FAKE AND BIGGGG FRAUD !!!!!!!!!!!!!!!!!!!!!!!!!

  • 2019-01-02 06:35:10
  •  479k Views
  • RATED 1
Guys I ordered Phantom 4G smart watch and i recd a fake brand Smart watch, which is no where near to the brand or image shown on website. PLS DON"T BUY OR ORDER ANYTHING FROM THIS WEBSITE.
Jayesh Joshi

Wrong Product Delivered & Zookr Team Refused for Return or Refund nor Clarify, why Claim is Rejected

  • 2019-01-01 17:48:02
  •  325k Views
  • RATED 1
1. Tracking id : 69649668060 2. Brief description of the issue with your order. : I have ordered Phantom 4g smart watch with hd camera (round dial) and product which I have recd is totally different. 3. Share Images And Video Of The Product For Better Assistance. : Photos Attached
SHANTHI KUMAR JAVVAJI

Received deffernt model

  • 2019-01-01 11:24:33
  •  574k Views
  • RATED 1
The smart watch which I ordered was 'phantom 4g smart watch with hd camera' but the watch i received is different one from ordered. I want the replacement of the watch and in online there's no option to return/ replacement. Please help me in this regard.  Expecting reply for the needful
SHANTHI KUMAR JAVVAJI

I am not received ordered one i received is different one

  • 2019-01-01 11:21:49
  •  624k Views
  • RATED 1
1. Registered contact number * 7306180801 2. Tracking id * 1579913047634 3. Brief description of the issue with your order. * The smart watch which I ordered was 'phantom 4g smart watch with hd camera' but the watch i received is different one from ordered. I want the replacement of the watch and in online there's no option to return/ replacement. Please help me in this regard. 4. Share Images And Video Of The Product For Better Assistance.
Sahil

Finally I have got the refund

  • 2018-12-31 07:19:42
  •  79k Views
  • RATED 5
Thanks Zookr. for contacting me personally for resolving my issue. I have purchased the earpods but received defective product but after droping a mail to help@zookr.in they have resolved my issue.... as they have promised me that the refund will be reflected within 5 to 7 working days and I have received the refund as they promised... most of the people says that zookr is fraud ut I don't think it is true.
ketan patel

Wrong Product Delivered. Fake Company Zookr.

  • 2018-12-31 06:25:17
  •  526k Views
  • RATED 1
i have ordered phantom 4g smart watch instead i got delivered 3rd class product( Blot q5 pro). after so many complained and mail there is no any response from Zookr. its a fraud side and plz dont buy any thing from this site. its a humble request. Even delivery boy also know and suggested me not to buy from this site. but i ignore him and paid money. now ZOOKR IS NOT RESPONDING. TOTALLY FAKE SITE.
Logesh S

Don't trust Zookr. It's a cheater

  • 2018-12-30 15:58:19
  •  25k Views
  • RATED 1
I ordered phantom smart watch and it's not at all powering on. Very worst product.. I am scared that it will burst out.. bulged battery is delivered. Don't ever get any product from Zookr. It's my kind request.. Don't be fooled.
ABDUL RAHUF SHAIKH

Fraud

  • 2018-12-29 09:55:05
  •  738k Views
  • RATED 1
I ordered phatom watch which they showed on facebook also questioned them on fb they replied but now all the pst are deleted, i received different watch, this is looting they are looting my hard earned money this is not done please refund my product order id BV7WCFS7PRSM
AkashVA

Complaint

  • 2018-12-28 13:17:51
  •  250k Views
  • RATED 1
I want to return the wrist watch that I received instead of phantom 4G smart watch.I also paid RS 2000.pls do necessary arrangements for cash back or replace the issued watch.pls take immediate action.
Mohammed shihab k

Dear All it is fake company don't buy any product from this company ,, it is delicate of some another product.. please check below link

  • 2018-12-28 11:03:29
  •  812k Views
  • RATED 1
https://www.samsung.com/us/mobile/wearables/smartwatches/samsung-gear-s3-frontier-sm-r760ndaaxar/
Mohammed shihab k

It's fraud Company ... reply from company side ... we have to adjust revived product !!!!!!!!

  • 2018-12-28 10:40:09
  •  230k Views
  • RATED 1
Thank You for writing in. Sorry to inform you that your case is not eligible for replacement or refund as per our policy. We have delivered the product as was shown on the website. Hence your request cannot be accepted and we are going to close your case. harish.zookr@gmail.com this is the person given reply on call ,, you will not get Displayed product . you have to adjust whatever we seeded ????/ what nonsense they are saying .... Please dont buy any product from this company www.zookr.in it all cheating company... don't do any order ....
Mohammed shihab k

It's fraud Company ...

  • 2018-12-28 06:41:18
  •  567k Views
  • RATED 1
I had ordered Phantom 4G smart watch and we have received some other smart watch which is not same as in video and photos shared on the site and ...No proper answer from u r customer service employees. Exchange it what I have actually ordered and take back what u have sent. i will remove this review after getting my actual order please do exchange . shihab +91 80 50 077 077
krishna dhotre

i want refund

  • 2018-12-27 07:58:32
  •  924k Views
  • RATED 1
this is not correct site to online shopping.they provide defective peaces and not give a refund amount easliy. all terms and condition had fullfiled but still they cant provide me refund from last 3 month. i request to all people dont perfer this site for online purchaseing.because this site is doing fraud with consumer. i want to try to claim against this site in consumer court .all call recording and mails are avaliable . be aware from this site. for your ref i will share that defective product video for further referance.
vinods

o+ service i can suggest to people dont use this online shopping for anything dont get fool with

  • 2018-12-26 14:11:55
  •  266k Views
  • RATED 1
420 online shoppers , this zookr web sit ,, guys pls m requesting to all dont buy n dont west ur money for 420 products , i like to remove this web sit in market , because every people get fool in this ,
vinods

o+ service i can suggest to people dont use this online shopping for anything dont get fool with

  • 2018-12-26 14:08:18
  •  351k Views
  • RATED 1
i brought from zookr smart watch today i received the item , wen i open that box really i upset , quality was not yet a good , disply pic n delivery quality totaly diffrent , i suggest to all dont use this web sit for buying in online , i try to retrun that product i started conversation with chat person his taking reply to 35min to my msg , they r taking our money n not yet making fool, really i upset i spend 1999 for that o+ product,420 web sit , i cant use that touch properly also , o+o+
Vikram Patel

They advertise different product and send to third class product

  • 2018-12-26 06:38:19
  •  325k Views
  • RATED 1
We had ordered Phantom 4G smart watch and we have received some other smart watch which is not same as in video and photos shared on the site and ... No proper answer from u r customer service employees. Exchange it what I have actually ordered and take back what u have sent. It's fraud Company .....no one give answer
Sunil J Parmar

Zookr is Cheater

  • 2018-12-24 12:18:44
  •  18k Views
  • RATED 1
zookr cheat to customer11111111111111111111111111111111111111111111111111111111111111111111111
Sunil J Parmar

Zookr is Cheater

  • 2018-12-24 12:17:45
  •  334k Views
  • RATED 1
They advertise different product and send to third class product. Zookr Customer Care Team is not co-operate with customer.
Uttam chauahan

PHANTOM 4G smart watch

  • 2018-12-24 07:48:28
  •  253k Views
  • RATED 1
We had ordered Phantom 4G smart watch and we have received some other smart watch which is not same as in video and photos shared on the site and ... No proper answer from u r customer service employees. Exchange it what I have actually ordered and take back what u have sent.
harsha

fake websi

  • 2018-12-21 08:36:22
  •  671k Views
  • RATED 1
i bought one htc mobile from this website, but it is a damaged one . next day i started to communicate with help@zookr.in but after all coommunication at the end , i undersatnd these people are fake. please dont buy any thing from these people. i want to give no star, worst experience in life.
Tannu

Regarding Zookr Service

  • 2018-12-17 07:36:52
  •  304k Views
  • RATED 5
I bought some 6 to 7 watch from zookr and  but I didn't received the parcel and its been over a month and after registering the complaint on zookr customer support. they have informed that that the parcel has ben lost with the courier department and they have provided me the refund fir this. I feel happy that I didn't lost my money thank you zookr customer support team. Regards Tannu
kavya

Best product

  • 2018-12-15 12:37:15
  •  370k Views
  • RATED 5
I have purchased the order from zookr the smart watch vapor kw77 from this trackin ID 677667889 I received it in very good condition though it was little bit different basically that is theme....I using it and pridictly satisfied with the product .... According to me zookr is the best ecommarce company they provide us a best product in a best prize.
kasak

Purchased Action camera from Zookr and got same and in super good condition.

  • 2018-12-15 12:27:20
  •  793k Views
  • RATED 3
I bought action camera from zookr after seeing advertisement and I got the product same as per the website within 4 days after placing the order. The camera is good as per look and quality wise. And this was my first experience with zookr and I am so happy with this deal. Hope in future i'll get more good deals.
Ravikumar

Zookr is cheating company

  • 2018-12-13 07:26:35
  •  508k Views
  • RATED 1
Zookr is not matured enough to handle online shopping. I have ordered phantom 4G smart watch with Bluetooth earphone (1999 RS) . Delivery was very quick in 2 days I received the delivery, when I opened the box it was a normal smart phone which is not even worth of 600 Rs in market. As soon I received I have sent an email to zookr customer care with photos or the product which I received. There was no response, next day I called customer care and explained the scenario. Agent asked me to send photos of the product to his Gmail ID. I have sent. Next day when I followed up to the same email, I received delivery failure notification that email I'd doesn't exist. I called customer care, another agent spoke to me and asked the same email to sent to him. After that there was no response.. until I again called customer care. With the frustration agent has replied " Ravi, Thank you for contacting us. We have tried to provide the best deal to our customers at the best price possible. Please keep using the products. If you face any kind of issue with them, we will help you in resolving them." Why should I start using the product which I have not ordered? After that that agent stopped attending my calls. Every time you call customer care they will asked you to send email with photos, but no solution Do not trust Zookr, I have contacted some more people who ordered from zookr they all have the same experience...
Vijay

Worst product don't purchase any thing from zookr. No one respond after purchase. No one listen your complain.

  • 2018-12-12 11:59:00
  •  693k Views
  • RATED 1
WORST PRODUCT 1. Name - Vijay Bahadur 2. Registered Phone Number - 7837079564 3. Registered email address - vijayitft@gmail.com 4. Tracking ID(if you are an existing customer) - Bluedart Air Zookr (Tracking ID: 69646043946 ) 5. Brief discription of your issue - I bought one earpods HBQi7 (Buy 1 Get 1) ZK09384AC00769 through your website,order date 9/12/2018 and received on dt 11/12/2018. It gave me only 30 min back up and showing full charge in 20-25 min after plug in. Playing time showing in box 3-4 hrs and charging time 1-2 hours but its not giving to me 3-4hrs backup. I want return this product please advise me. SAME PROBLEM IN BOTH Thank you Vijay
Manojk

Received a cheap watch instead of Phantom smart watch 4G

  • 2018-12-11 19:10:34
  •  94k Views
  • RATED 1
Please dont buy this product its a fake sight , i ordered and got a stupid dummy non working product , they send you some different product and they dont refund or replace it , and the cx care dont respond too they dissconnect you call and send email which is off no use u get no replys from them. dont order dont order don order.
Arjun

Zookr is biggest fraud company

  • 2018-12-10 08:04:14
  •  127k Views
  • RATED 1
Guys everyone please note zookr is biggest fraud company. They will send you all duplicate and non working products which are not even worth a single rupee. Please refrain from buying anything from zookr. They will never hear you and will never refund you a single rupee back. Guys like me please let's unite and lodge a complaint in police station and consumer court as well. I know there are many people like me who are cheated by zookr. in
Rekha

Thankuu zookr customer team

  • 2018-12-07 05:15:41
  •  550k Views
  • RATED 5
I faced some technical issues with the product and after registering the complain on mail... Zookr customer support called me personally to provide me the resolution and I am feeling relaxed because they provide me complete refund for this. Thank zookr customer support team for reaching to me.
zikra

Best experience with zookr

  • 2018-12-05 05:52:09
  •  293k Views
  • RATED 5
Good experience with zookr Best deals in best price..... and certified products ,, Really happy with zookr.. Services are really best ,,,

Products are cheaper and good in quality

  • 2018-12-05 03:58:26
  •  169k Views
  • RATED 5
Its a very gud online shopping company and uts products are very helpfull usefull and cheaper.... I like to buy products from this website...

Zookr trustworthy site

  • 2018-12-05 00:19:55
  •  101k Views
  • RATED 5
I purchased an apple I phone 6s plus from zookr which I was afraid that I purchased then but delivered the phone as if it is new in very good condition am really overwhelmed with the product and suggest every one to please buy products from zookr because it is trustworthy site
Birender singh

best service best product

  • 2018-12-04 09:40:17
  •  763k Views
  • RATED 4
I orderd for a smart watch and i got this product in 3 days from this tracking id 1348619460766 this smart watch is very usefull and i got a 50% offer on this watch this watch is very usefull in affordable prize i suggest to everyone to buy this watch.
Rekha

Prime customer of zookr.in

  • 2018-12-04 09:18:54
  •  484k Views
  • RATED 5
Just want to inform you that I am the prime customer of zookr.in..... too many products i have bought with zookr.in but I haven't face such issues as people are saying. Recently I have bought Oneplus 3T mobile and quality of the products is fine.... and Just want to aware all the people that there are many other companies who try to spoil the reputation of zookr.in with these cheap technics. They post bad reviews on social media(which are fake) I just want to aware people that don’t go with other comments… use your brains and purchase.
kulbeer

Best product in affordable price

  • 2018-12-04 09:16:31
  •  666k Views
  • RATED 4
I ordered for i phone 6 from zookr and it got delivered within 2 days from this tracking 1579912304190 in such a good condition at such a affordable price .I completly satisfied with this product and definatly place order in future and also suggest my frnds to place order. Thank you zookr.
Madhura M S

CHEATING is their Main Motto. This company is making money by selling thrown/not working products.

  • 2018-11-30 05:37:12
  •  386k Views
  • RATED 1
NO ratings for them, not even a single star. They should be ashamed. But to subit the review its a must so marking one. Cyber crime should ban this site and take serious and severe action against such FRAUD CRIMINALS, so that others should hesitate to make such things. The way they are cheating is just like someone murdering somebody in public and people are simply looking at them. This should not happen. PEOPLE RAISE YOUR VOICE. OTHERWISE YOU'LL BE ALWAYS TARGETED.
Madhura M S

ZOOKR -- CHEATERS, FAKE co., U can't play wd people fr long... B careful

  • 2018-11-30 05:24:02
  •  554k Views
  • RATED 1
I ordered a power bank from ZOOKR. They are just picking the items from a scrap shop or dealer and cheating the people with it. The product i received was just like a used one and despite its not working properly and not the one i ordered for. I ordered on 22/11/18, received product on 27/11/18,. I mailed complaint on 28/11/18 with the images and all required details. Mailed bk as YOUR CASE NOT ELIGIBLE FOR REPLACEMENT OR REFUND. What does it mean?
Papa Joly Resort

it's fake selling group of criminals

  • 2018-11-27 16:51:28
  •  191k Views
  • RATED 1
Cheaters ! They send fake products and after refuse any claims! Never ever go for it!
Papa Joly Resort

Cheaters and criminals!

  • 2018-11-27 16:47:16
  •  402k Views
  • RATED 1
The gang cheating people, they sell fake items and you will never get your refund! I have purchased a camera there, they have sent a fake which can't even take picture! I claim my refund within 2 days, as per their rules, and refund is also should be done in accordance with their refund policy, but these cheaters just closed case and refused to refund! New Delhi's criminals.. People, never buy in this fake shop!
V

This is a Fraud and Rack Site

  • 2018-11-23 14:44:04
  •  291k Views
  • RATED 1
This is fraud company selling duplicate products, do not send the products as advertised.
Arbaaz Ahmed

Fraud company - Never trust

  • 2018-11-21 19:18:40
  •  432k Views
  • RATED 1
This is fraud company selling cheap stolen products, do not send the products as advertised. They wanted the prepaid order I ordered a phone for 6000 LETV MAX 2 4GB RAM SD 820 processor They sent me cheap LE 1S model which is not worth 2000. When I sent the video of the wrong product they advised me to start using happily. lodging a consumer complaint against Zookr.in to get the full refund.
V

Wrong product and Not working

  • 2018-11-21 02:13:37
  •  214k Views
  • RATED 1
Dear new team Pls solve the issue or refund my amount pls my order number 1579912875305,no use for this product
V

Wrong product and Not working

  • 2018-11-21 02:06:31
  •  512k Views
  • RATED 1
Dear team My order number 1579912875305, actually I booked Zoonstar but received another assembled piece,free gift also not working,manual book also not available.no use for this product.Money waste.time waste,I raised the refund request in zoom star site 3 or 4 times but not respond in time, refund time is closed.customer service also waste.
Milton

Zookr is fake company

  • 2018-11-19 07:06:50
  •  989k Views
  • RATED 1
they products available in website is nothing to do with what they delivery. also they customer care is WORSE. they are rude
chandrika

सब चोर है

  • 2018-11-18 16:19:02
  •  138k Views
  • RATED 1
भाई लोगो भुल कर भी इस साईट से समान मत लीजियेगा , सभी चोर बैठे है वहा पर। समान कुछ और दिखा रहे है, और दे कुछ और ही रहे है कस्टमर केयर वाले केवल एक ही रट लगाये रहते है , ये हमारी रिटर्न पालसी में नही है। इसलिये ऐसी साईटो से सतर्क रहे , और आगे आने वाली परशानियो से बचे।
Madhu

Worst service

  • 2018-11-17 05:55:41
  •  768k Views
  • RATED 1
I bought one mobile and it’s damaged in transit and phone speaker not working properly. I complained them they have closed my issue by saying network problem . I just done a trail on this website and I never buy any product in this . They taught me a lesson that never trust bullshit sites in e-commerce .
Saif

Best online shopping site...zookr

  • 2018-11-13 16:54:21
  •  340k Views
  • RATED 4
I have purchased the order from zookr the smart watch vapor kw77 I received it in very good condition though it was little bit different basically that is theme....I using it and pridictly satisfied with the product ....
Bhausaheb Shinde

Wrong item received

  • 2018-11-10 07:04:58
  •  453k Views
  • RATED 1
I order for moto x style but i received old faltu moto he plus which is not refurbished its a use product . Zookr is froud and not responding.
Rajasekhar

Zookr is a Useless company

  • 2018-11-08 04:54:42
  •  777k Views
  • RATED 1
If I have a Minus rating I will give it to Zookr. Use less Fellows on the earth
Umesh Mogle

Zookr is a Fraud, Dupe online shopping

  • 2018-11-07 13:33:10
  •  665k Views
  • RATED 1
I Purchased the 4g features phone showing on it website. I purchased it but Zookr dispatched local phone which I a dummy (dead) instead. First time I am dupe on online shopping. Waste of Money . Not purchase any item.
Ajay Agarwal

Zookr is totally fraud site and don't buy refurbished as seller can send you anything worthless and no resolution.This website will not last any longer that is my sure shot verdict

  • 2018-11-07 10:05:13
  •  697k Views
  • RATED 1
They send me an old laptop without charger just wrapped in bubble polythene in place of i5 Dell refurbished
B VEERABHADRARAO

All fraud

  • 2018-11-06 09:43:10
  •  448k Views
  • RATED 1
They shown one product on the screen but sent another products, all cheating ,I never& ever used this site
Bhawani Shankar

Fraud, cheater

  • 2018-11-04 18:17:35
  •  959k Views
  • RATED 1
Dear friends.... This is a social responsibility to aware all of my friends, that is a fake website. Never order any thing from this website. always wrong product is been delivered and the replacement policy are fake. Share.. never make run these types of irresponsible firms.... Share max...
Bhawani Shankar

Zookr fake

  • 2018-11-04 18:11:38
  •  67k Views
  • RATED 1
Dear friends.... This is a social responsibility to aware all of my friends, that is a fake website. Never order any thing from this website. always wrong product is been delivered and the replacement policy are fake. Share.. never make run these types of irresponsible firms.... Share max...
Aashi

purchased oppo refurbished from Zookr

  • 2018-11-04 11:55:18
  •  240k Views
  • RATED 4
I bought Oppo phone from zookr website. This is actually refurbished phone but when received it was in so good condition. After seeing so many negative reviews about zookr i am little bit tensed but once i got my phone i am so happy. And got this in only 3 days in a very decent packaging. My very first experience with Zookr is so good.
UMAR

I WANT REFUND ZOOKR,in

  • 2018-11-02 19:48:03
  •  466k Views
  • RATED 1
I have ordered a zoom star jio boom box they have provided me some damanged piece which is no where usefull they charged me 1599/- Request you to kindly take product back and refund my amount. Also find attached pictures of product Name Umar Rehan Mobile # 9632480248 Order No.: 632a37e5-7c9a-4f01-8aad-4005d109ff6a Order Placed: Oct 22, 2018 4:01:00 AM I have asked the company to refund the amount as they have not provide d the product i have ordered but they have asked me for unboxing video which is not possible to take... as you wil have trust on your order and they have denied for refund and there is no response of email . please do not buy any prodduct from zookr.in its fake company do not buy
UMAR

Fraud company zookr.in

  • 2018-11-02 19:46:57
  •  750k Views
  • RATED 1
I have asked the company to refund the amount as they have not provide d the product i have ordered but they have asked me for unboxing video which is not possible to take... as you wil have trust on your order and they have denied for refund and there is no response of email . please do not buy any prodduct from zookr.in its fake company do not buy From: umar sharief Sent: Wednesday, October 31, 2018 12:46 PM To: umar sharief Subject: Re: Refund Speaker Wrong product Update? Get Outlook for Android From: umar sharief Sent: Saturday, October 27, 2018 10:45:54 PM To: ritu.zookr@gmail.com Subject: Refund Speaker Wrong product Dear Team, This is to infrom you I have not received product as per my order. I have received some other product which I have ever seen. It's badly damaged and non working product. Request you to kindly take product back and refund my amount. Also find attached pictures of product Name Umar Rehan Mobile # 9632480248 Order No.: 632a37e5-7c9a-4f01-8aad-4005d109ff6a Order Placed: Oct 22, 2018 4:01:00 AM Account Details For Refund Ac # 10004******* Ifsc code - INDB0000166 Name - Mohammed umar With Regards Mohammed Umar.
Fatima Shaikh

Fake mail send fake company not recommended

  • 2018-11-02 16:56:09
  •  325k Views
  • RATED 1
Mail has been send on 26th October stating that refund will be delivered in 6-7 working days however nothing has been done Really fake company and very unhappy with the feedback by them
Gagan

Fake

  • 2018-11-02 15:11:00
  •  584k Views
  • RATED 1
They don't have proper customer care. The call initially for 3-4 minutes says we have volumes of customer and then disconnects. They unnecessary create hype of products by displaying random names who bought products and decrease the no of products. Also the product which is shown, is better and you will receive a low grade item. It took 10 days for them to say the product is same as the website product, though it is not. I lost my Rs 700 to them. Want to give a zero rating, unfortunately have to give 1. Do not shop from them.
natasha

Have a good experience with zookr

  • 2018-11-02 05:13:23
  •  300k Views
  • RATED 5
i buy an iphone 5s from zookr and after that i got a wrong product but after that when i called zookr .zookr persons has replace my product and zookr guide me very nicely and also i got a very aussam deal of iphone 5s from zookr so i thank you zookr and preferred my friends also Thankyou zookr ...
Anshika

Good product... fast delivery

  • 2018-11-02 04:22:22
  •  608k Views
  • RATED 4
Great website for buying refurbished mobile phones...i had a good experience for buying iPhone 6 in my budget and its surprising that its working as like new phone so am impressed. Thanks zookr
Srinivas Palleti

This is fraud company they are not helping their customer properly. Please sir ban this company as soon as possible.

  • 2018-11-01 13:55:57
  •  743k Views
  • RATED 1
This is fraud company they are not helping their customer properly. Please sir ban this company as soon as possible.
Pinesh

Fraud company

  • 2018-11-01 08:41:06
  •  392k Views
  • RATED 1
Fraud company.. never buy from zookr. They never dispatch your Order item, instead they send you another and damaged item. Nobody are there in zookr to assist you. You have to forget ur order & money or go for lengthy legal process.
chethan kumar

Fraud Company

  • 2018-11-01 04:57:50
  •  370k Views
  • RATED 1
Zookr Is one of the fraud company, they sell only local & defetive products only , am relly irrate to give rating also , if u want to kown about zookr, just call customer care they never ever respond to call. Just try -0124-3864638 Please never shop in this website
Simran

Kw77

  • 2018-10-31 23:18:07
  •  227k Views
  • RATED 4
I've been using the Vapor kw77 for over a month now and I'm quite surprised by the preformance of the smart watch its really impressived at this price range. This Is My Order Id : 3d28718f-6ff8-44a0-befb-cc8f045bcdf7. i got this watch only 1699 /- in prepaid payment mode. i also got wirless earpods is quite cool gadgets. Zookr i'd have given it 5 stars but i'm holding back one star becasuse zookr messed up with delivery. But I'm Happy to Shopping With Zookr !! I GET SMART WATCH ONLY 1699 /- PRICE !! ZOOKR.IN
Ravi

Bunch of cheters

  • 2018-10-31 14:47:35
  •  58k Views
  • RATED 1
Don't buy any product from zookr. What they send is different from one which they show. They don't even exchange it. It's a fake cheting website
Amol

Requested to indian government please ban zookr.in from indian market

  • 2018-10-30 02:35:02
  •  747k Views
  • RATED 1
This is fraud company they are not helping their customer properly. Please sir ban this company as soon as possible.
Amol

Zookr.in company is fraud don't buy any single product from zookr.

  • 2018-10-30 02:24:12
  •  771k Views
  • RATED 1
Hello friends, I have bought i7 ear buds from zookr.in at Rs 699. That was my first try. It is refurbished product but zookr has given 1 year warranty so just tried to buy lowest amount product. Product delivered successfully no issue but after few day right side ear bud got problem it is not working then I have requested on help@zookr.in for helping out me for this issue the demand me to provide video to explaing issue what I am facing. And product pictures with their purchase details. then they sent acknowledge mail to me. After 2 days they send another mail to me that please provide you mobile registered no, Tracking ID, Unboxing video and brief issue which I am facing . As per their requirements i have provided my registered mobile no., Issue description and ask to check Tracking ID from your side one is very fullish way to asking unboxing video. Why should I record this? if am not aware about this defective product. So others companies can give replacement gurrenty zookr. Is not helping to costumer. Now they stop interacting with me. I think the can keep mail format as per laws. They don't want to return any defective products to constomer but by law they want to be safe in market. So I requested to all friends please don't go with zookr.in don't waste your money.
Sanu

Scam fake produts dont trust them

  • 2018-10-28 18:48:09
  •  239k Views
  • RATED 1
Dear Friends, Please do not buy any products from this site actually there are cheating with cuatomers i have put many reviews and comments in there site but they are removing all that comments not only from me many oeople have bad experiance with this company they have cheated lot off people by selling fake products. The images that they have shown in there website are fake they are using branded products picture like samsung gear smart watch asus,huwaei,vivo etc for selling fake products ones u buy ur trapped because they are not going to give u any refund.and there office is in delhi ,they will pick up the phone and makes u fool every time,but they wont provide u any refund or replacement.i lost Rs-1999/- after purchasing a smart watch model no vapor kx88 and they send me a ugly toy watch which was not working just a dummy. But if you book any model smart watch from there website they will send u the same crap which i got. I have taken the delivary from blue dart and they warned me not to take the delivary from zookr because they got a lot of complaints from customers .These company name should be Looter. I contacted these looters many times through telephone and email but every time they are making us fool .I have send videos pictures every thing they asked but still no responce .And an executive name Shalini sharma i spoked with her she asked me to forward the emails that i have send to zookr to her pesonal mail id .But she replied me that they dont have retun policies and the watch is same as shown in the website ,such a good liar she is. Even i requested then to repalce a watch which is working but no response from these looters so please my friends check youtube videos obout zookr and complaints in online dont look the reviews in there website i have posted many reviews but they removed all that reviews they are putting fake reviews .zookr us 100 times worst than choor bazar.please friends stay away from these looters .Dont waste ur money there are many big online platforms that we can purchase they have good and easy return policies. But please inform ur friends lso not to buy from this cheters .stay away from these fake online sites dont fall in there trap all pictires are fake ,dont buy any thing from these fake sites.
Nitn sharma

Excellent service it might little delay

  • 2018-10-28 11:06:16
  •  149k Views
  • RATED 4
I brought refurbished iPhone from zookr.in. I have some issues with product or I don't get proper response from their Side. As you can see my past review on this site ..One Day I received call from zookr Customer care Guy Gurpreet I would like to thanks personal to zookr executive guy. He is always answers my call and I appreciate that guy because always friendly and polite towards me. Zookr I experienced next level of customer care services. They initiated refund against my damaged product :: it's proves one thing - they are not fraudulent. Zookr knows value of retaining customers. I have good wishes with zookr i hope they continue doing good business in future ... Regards Nitin sharma
Asif

Worst worst worst online website I have ever seen

  • 2018-10-28 10:27:45
  •  62k Views
  • RATED 1
I ordered a Redmi note 5 pro but I got an empty box along with charger and customer service is also very worst.
Dalvi Hospital

FACK PRODUCT

  • 2018-10-27 13:51:21
  •  662k Views
  • RATED 1
I bought apple plus 6 on 8 oct 2018 from zookr.in. The product reached me on 17 oct 2018. when I unbox the parcel I found in the box bad product. The Product order id is ; ee5986e7-4d58-4f34-916d-7ed32ec0ec7b The tracking id no. is 69630936443. My Registered mobile no is 9890777541 . Then I tried to contact zookr by email (help@zookr.in) and their customer care 0124-3864638 each & every day from 01 oct 2018 to till today, but they did not the response on my email and my call. the seller contact no.9718944222 is also wrong it is always eighter switch off or not reachable. They gave a mobile no.( 011-40391536 ) by email is also a wrong mobile no., after that their customer care executive gave me an email address neelu.zookr@gmail.com to send me to complain again but the message could not be sent due to a wrong email address. I saw the customer review on another site 99% customer has the same problem as me. the conclusion of total customer's reviews and my problem I think the online shopping company(zookr.in) is a fraud company. The Government should take action against the company (zookr.in) as soon as possible. I send them to email several time with an attachment of photo & video of the product, which they demand by email. they reply my email alway dasahara holiday and drop email tomarrow
kiran reddy

worst products

  • 2018-10-26 16:57:44
  •  353k Views
  • RATED 1
I have brought a Smart watch and Portable Bluetooth speaker. But the products what i have received are the not the ones which i have ordered. They are completely different and Damaged in shipping from what is shown in the sight. I tried to contact the customer support and there is no response at all. Really cheater are present in this .
satyan

please help others not to get fooled

  • 2018-10-26 10:16:38
  •  564k Views
  • RATED 1
Request all the users who got fooled on this site. please speak up and put your experience about this company, and thus help others from getting fooled. Never spend a single penny product from this site. Mark my word , you will never get the product which you purchased and will either get dead or china made product that too in worst condition. Pls speak up and put your comments.
satyan

Fake/Bogus site- Never ever trust

  • 2018-10-26 10:10:22
  •  651k Views
  • RATED 1
Tracking ID : 1579912523463, I have mailed them many a times to get the product which i ordered but there was no reply. even i tried calling them many a times but they never pick the phone and automatically after three minutes call get disconnected. I want my money back.
satyan

Fake/Bogus site- Dont trust

  • 2018-10-26 09:57:45
  •  482k Views
  • RATED 1
I have ordered product from zookr . but have received wrong product and that too in worst situation. They knownly send wrong product and you call on their customer care no , they never pickup the phone. Even you wont receive any reply from their email. Those wont dont belive , before buyingany thing from this site , request you to call there customer care site and you will come to know. Hence i wll give 0 star to this company. Very worst experience i ever had in my entire life. Those who want to become fool go ahead and purchase, you too come to know.
Fatima Shaikh

In view of complaint my refund has been initiated

  • 2018-10-26 04:49:29
  •  332k Views
  • RATED 1
In view of my complaint against wrong product as mentioned by Ritu sonwaal the refund is being initiated
D J CHOUGHULE

my order not deliverd

  • 2018-10-23 07:24:21
  •  982k Views
  • RATED 2
hiii dear zookr team I had ordered the zoomstar jio boombox speaker reside in chembur. I booked the order on 17 oct . how many days it will take to reach . I want to gift my sister . i send number of email to zookr and number to time i try there call but no response from the company Regards DJ CHOUGHULE 9029831829 9920728341 Add : Inlaks general hospital, opp bikaner sweets, indira nagar, chembur colony, mahul road, mumbai 400074 Order No.: 68cb2e6f-9f86-44a4-8aa1-96f486d4ce50 Order Placed: Oct 17, 2018 3:22:37 AM
Faizyfayas

Your product is not I expect and not original al

  • 2018-10-22 14:16:57
  •  925k Views
  • RATED 1
Your company cheat me. Please return your zookr product and repay the money. Please, please help me, and repay the message, hopefully your customers faizy fayas
Faizyfayas

Your product(vapor kw77 smart watch ) is not I expect and not original al

  • 2018-10-22 14:12:12
  •  108k Views
  • RATED 1
I buy a product from zookr but your company delivered not that product. I order vapor kw77 smart watch but they delivered a cheap product that not working and not I expect and not original. So I wanted to return the product and repay the money, please help me..... hopefully your customers , FAIZY FAYAS PH:8606284951
Anurag

Wrong Product Received

  • 2018-10-21 06:22:55
  •  646k Views
  • RATED 1
This is purely fake company. Pl dont buy any product. No replacement policy, no customer service I have received a wrong product and too much follow up and phone calls for replacement This is very bad experience with Zookr
Dr sundeep

Fraud, cheaters

  • 2018-10-20 10:00:58
  •  622k Views
  • RATED 1
Cheaters,begger,bunch of idiots, every possible slang goes to this company....beware n don't buy anything from zookr
sultan daire

Flop Services

  • 2018-10-20 09:55:02
  •  546k Views
  • RATED 1
I just Purchase zookr product... they offer me to MI4 digital watch and they send me T3 i really want to know how is that possible and after that me call zookr customer care services they don't received any call... Don't buy any product from zookr all are fake product selling...
HASEEB KHAN

Fake & Fraud Site

  • 2018-10-20 08:30:35
  •  604k Views
  • RATED 1
Please do not buy any product from this website. There is no way to cancel the order once you booked it. They advertise different thing and ship very different and fake product. Government should do something to stop this scam. Visit following videos for more proof: https://www.youtube.com/watch?v=y5h74OecUF0 https://www.youtube.com/watch?v=VD8Wtxt9fu4
Faizyfayas

Your product is not I expect and not original al

  • 2018-10-20 05:36:19
  •  679k Views
  • RATED 1
I buy a product from zookr. But the product is not I expect and not original and. So I wanted to return the product and repay the money. I hope your company don't sheat me. HOPEFULLY YOUR CUSTOMERS FAIZY FAYAS PH:8606284951
Faizyfayas

Your product is not I expect and not original al

  • 2018-10-20 05:02:31
  •  777k Views
  • RATED 1
I buy a product from zookr. But the product is not I expect and not original and. So I wanted to return the product and repay the money. I hope your company don't sheat me. HOPEFULLY YOUR CUSTOMERS FAIZY FAYAS PH:8606284951
Nitn sharma

Worse experience with online shopping strong recommendation DO NOT trust. Zookr .

  • 2018-10-20 04:28:12
  •  70k Views
  • RATED 1
Hello Zookr team On 6 Oct i ordered the apple 5 c refurbished to gift someone on her birthday. They send me phone after her birthday great even i paid they money . They don't have value of emotions anyway after i open the box utter surprised that they send me the used phone even not format lols and completely damaged phone cam not working condition. I request them kindly refund my money . No doubt some one call me and ask me we refund it soon . i don't get one thing if you people don't know how to run the company , look at you rating in online marketing .atleast Improve the services.. No issue some time product can be wrong but kindly refund my money which i paid u at the time of orderd rupess 4999/- Worst experience . Regards Nitin sharma 7837287259 Order No.: d57784f0-accc-4436-a009-31cafe8ef52a Order Placed: Oct 6, 2018 10:31:31 PM
Swopna Mohapatra

fraud company

  • 2018-10-20 04:24:03
  •  429k Views
  • RATED 1
i have ordered earpods and i got duplicate and faulty products. their customer care is worthless, they do not give proper information and often misleads customer. never buy anything from this website.
Dalvi Hospital

FACK PRODUCT

  • 2018-10-19 11:34:50
  •  101k Views
  • RATED 1
I bought apple plus 6 on 8 oct 2018 from zookr.in. The product reached me on 17 oct 2018. when I unbox the parcel I found in the box bad product. The Product order id is ; ee5986e7-4d58-4f34-916d-7ed32ec0ec7b The tracking id no. is 69630936443. My Registered mobile no is 9890777541 . Then I tried to contact zookr by email (help@zookr.in) and their customer care 0124-3864638 each & every day from 01 oct 2018 to till today, but they did not the response on my email and my call. the seller contact no.9718944222 is also wrong it is always eighter switch off or not reachable. They gave a mobile no.( 011-40391536 ) by email is also a wrong mobile no., after that their customer care executive gave me an email address neelu.zookr@gmail.com to send me to complain again but the message could not be sent due to a wrong email address. I saw the customer review on another site 99% customer has the same problem as me. the conclusion of total customer's reviews and my problem I think the online shopping company(zookr.in) is a fraud company. The Government should take action against the company (zookr.in) as soon as possible. I send them to email several time with an attachment of photo & video of the product, which they demand by email. they reply my email alway dasahara holiday and drop email tomarrow
Bhawesh Thakar

Zookr is 100% fake product company, i did not believe and paid the price

  • 2018-10-19 07:26:03
  •  644k Views
  • RATED 1
All. I wanted to share my experience that inspite some of the online feedbacks on the Zookr, somehow i attempted buying KW77 watch from zookr and received completely useless 3rd class duplicate product. in today's online e commerce world, they are cheating customers in daylight and making money. i want to know if anyone has gone to consumer court or not, i will also join. this is a coplete fraud and they must be punished. i am yet to reach to the helpdeskm obviously as anticipated.. the call keep on hold and after sometime gets disconneccted. DO NOT BUY ANY PRODUCT FROM ZOOKR. SEE WHAT I ORDERS AND WHAT I GOT.
Ashwini Chirania

Fake company, sending wrong products to customer

  • 2018-10-18 12:41:39
  •  720k Views
  • RATED 1
I purchased a smart watch from Zookr, but when I received the watch it was totally different then the one I ordered. I tried to contact by writing an e-mail to the support team and they responded only after pursuing multiple times. Today I received an e-mail as below: Dear customer, We do not have a policy of allowing refunds or exchange in such cases. We have delivered the product as was shown on website. Hence your request cannot be accepted. For more information, please read our return policy here. I have even sent them the images of what was shown on the website and the one I received, but now they are claming that they have sent the same item as showwn on the website. This company is truly unprofessional and I remommend everyone to be ware of them and not to buy any products from them. If there would have been option I will give them zero star.
Arjun p r

Product chenge

  • 2018-10-17 14:22:45
  •  700k Views
  • RATED 1
I am ordering Vapor KW77 Smart Watch with Camera (Round Dial) but the sent products are different . I don't want this item . How to return this item?
Ravi prasad

Oneplus 3T refurbhised mobile in dead condition and crap Mircromax charger with RUSTED DASH Cable

  • 2018-10-16 08:40:22
  •  387k Views
  • RATED 1
HI ZOOKR TEAM, I was lured in by the title ONEPLUS 3T refurbished for 13,999 INR so i ordered one, after a week i was delivered (7 OCT 2018 BY 2 PM) with a dead phone with a micromax charger and rusted charging cable since then im trying to reach them by calls (0124-3864638) and emails (orders@zookr.in and help@zookr.in) they won't bother to reply to emails and there is a mandatory hold time of 3 mins before the ring and its not guaranteed that they will answer the call most times that 3 mins wait will go in vain even if they attend the call by the time you make them understand the issue the call will automatically gets disconnected and they wont pick up again for the day. to make it worse they have a 2 day window for returns, with a Customer care team like this they expect to initiate return in two days and there is no return order option in the website and THERE ARE 1000 OF COMPLAINTS in other forums about them but they sill operate freely please do the needful to get my money back :( MY ORDER DETAILS: NUMBER GIVEN IN DELIVERY ADDRESS : 9884444681 PRODUCT: ONEPLUS 3T 64 GB 6 GB RAM REFURBISHED ORDER ID: Your order id is: 517af5ae-7e8f-43ac-a1d8-aa7428d17c82 COURIER TRACKING ID ( DELHIVERY): 1579912711623 Name : Ravi Prasad Number: +91 9884444681
Ravi ramkrishnan

Cheated

  • 2018-10-15 16:34:14
  •  111k Views
  • RATED 1
Hi I have purchased one smart watch through zookr paid money online ,but the color of the watch was white and received different watch been cheated I need my money back.
Ronak Patel

Wrong Smart Watch sent by Zookr.in

  • 2018-10-15 12:48:37
  •  69k Views
  • RATED 1
DEAR TEAM, KINDLY FIND ATTACHED IMAGES. REGISTERED MOBILE NUMBER - +91-8155022042 (Please Call Me) ORDER NUMBER - 535bf653-3e0f-4f36-9ce9-f6a4afa39f65 Order Placed: Sep 26, 2018 6:00:10 PM I WOULD LIKE TO INFORM YOU THAT I ORDERED "Vapor KW77 Smart Watch with Camera (Round Dial)" DATED 26/09/2018 (AS PER IMAGE NO. 1) AND RECEIVED ANOTHER SMART WATCH "Y1S" (AS PER IMAGE NO. 2) DATED 28/09/2018 (AS PER IMAGE NO. 3). ON THE PRODUCT BAG IT SHOWS CORRECT WATCH DETAILS AS I ORDERED (AS PER IMAGE NO. 4) BUT INSIDE SOMETHING ELSE (AS PER IMAGE NO. 5) ANOTHER THING IS THAT PRODUCT ITSELF WAS NOT SEALED PACK, IT MEANS PRODUCT WAS USED BY SOMEONE ELSE (MAY BE RETURNED / DAMAGED PRODUCT) SEND TO ME OR REFURBISHED PRODUCT SELL TO ME (AS PER IMAGE NO. 6) WOW! THIS IS THE BEST WAY TO MAKING "FOOL CUSTOMERS". ADDITIONALLY, I CALLED YOUR CUSTOMER SUPPORT, I TALKED WITH ONE LADY, SHE TOLD ME I'M SENDING YOU ONE SMS WITH MAIL ID, PLEASE COMPLAIN ON THAT MAIL ID, STILL MAIL ID NOT RECEIVED YET. (AS PER CALL RECORDING). I DO NOT WANT THE RECEIVED PRODUCT AS I WAS NOT ORDERED. KINDLY REPLACE THE PRODUCT WITH I ORDERED "Vapor KW77 Smart Watch with Camera (Round Dial)" (AS PER IMAGE NO. 7) DATED 26/09/2018 SEAL PACK FRESH PRODUCT (NEITHER RETURNED NOR REFURBISHED) OR REFUND MY MONEY ASAP.
SHAH PARTHIEVE VINUBHAI

Zookr is selling wrong products...

  • 2018-10-15 05:07:32
  •  604k Views
  • RATED 1
Dear Zookr Team, My name is PARTHIEVE SHAH from VADODARA, Gujarat. I ordered vapor KX88 smart watch with camera on 09/10/2018 online. My order id is: 5f8c9c6e-0ce3-4076-a0be-a4790eb99c5e. But on 13/10/2018 I have been delivered a cheap V8 smart watch. Kindly take it back and refund my amount or give me a proper replacement. Herewith I have attached photos and unboxing video of the wrong product. I am posting this within 48 hours of unboxing. I bought it in1999,while the watch which I have recieved is available in only Rs.1000 online on amazon. Don't cheat people. I was just testing you..Though I have already read your reviews on this forum but still I purchased from your site. People on this platform are not wrong..You are a big cheat. Zookr...You are spoiling your reputation buy selling low quality cheap products. You are cheating with people's hardly earned money. If you are genuine replace with me with a right product. Otherwise I may go to consumer court. M-9909927425
SHAH PARTHIEVE VINUBHAI

Zookr is selling wrong products...

  • 2018-10-15 05:07:11
  •  159k Views
  • RATED 1
Dear Zookr Team, My name is PARTHIEVE SHAH from VADODARA, Gujarat. I ordered vapor KX88 smart watch with camera on 09/10/2018 online. My order id is: 5f8c9c6e-0ce3-4076-a0be-a4790eb99c5e. But on 13/10/2018 I have been delivered a cheap V8 smart watch. Kindly take it back and refund my amount or give me a proper replacement. Herewith I have attached photos and unboxing video of the wrong product. I am posting this within 48 hours of unboxing. I bought it in1999,while the watch which I have recieved is available in only Rs.1000 online on amazon. Don't cheat people. I was just testing you..Though I have already read your reviews on this forum but still I purchased from your site. People on this platform are not wrong..You are a big cheat. Zookr...You are spoiling your reputation buy selling low quality cheap products. You are cheating with people's hardly earned money. If you are genuine replace with me with a right product. Otherwise I may go to consumer court.
AKSHAY

Fake PRoduct and no response

  • 2018-10-14 18:31:58
  •  807k Views
  • RATED 1
I bought a Mi band from zookr. They provided with the fake product. And their customer service is always buzy. They just fool us and even dont revert back on emails. If it had 0 stars then i would ahve given that. Sont shop from there it's just waste of money and time.
Sheetal

On time delivery with value for money product

  • 2018-10-14 17:36:16
  •  374k Views
  • RATED 4
Product received is value for money and and got the product on 2 day. I am having a very good experience of shopping with zookr.
Sana siddiqui

Awesome product

  • 2018-10-14 16:19:26
  •  389k Views
  • RATED 5
Zookr.in is a best e commarce company .best product in best prize product is awesome in a affordable prize
Karthik

Received wrong product

  • 2018-10-14 06:14:31
  •  946k Views
  • RATED 1
I had ordered for vapid kw 77 model smart watch. But after my payment, the actual product received don't match with the product shown on website. After payment received the degraded/ fake watch. I demand replacement or cash back returned to my account within two days. Attaching the photo of actual product received.
Fatima Shaikh

Unhappy with the company as wrong product delivered

  • 2018-10-14 06:06:23
  •  426k Views
  • RATED 1
I have purchased EarPods from your site HBQi7TWS but i have received completely wrong product by your delivered so its my request to replace my product with my genuine product which you are showing in site else return my money back elese i will go to consumer forum i am attaching product which i have received from you
Fatima Shaikh

Unhappy with the company as wrong product delivered

  • 2018-10-14 06:03:51
  •  50k Views
  • RATED 1
I have purchased watch from your site HBQi7TWS but i have received completely wrong product by your delivered so its my request to replace my product with my genuine product which you are showing in site else return my money back elese i will go to consumer forum i am attaching product which i have received from you
Jayesh Maru

I Have received wrong product please replace

  • 2018-10-13 14:13:07
  •  299k Views
  • RATED 1
I have purchased watch from your site Vapor KW 77 smart watch but i have received completely wrong product fake product by your delivered so its my request to replace my product with my genuine product which you are showing in site else return my money back elese i will go to consumer forum i am attaching product which i have received from you
R. Ganesan

Very very very very very very oyest bad product

  • 2018-10-13 10:33:24
  •  981k Views
  • RATED 1
Only only old pics,pls didn't buy anything from zoorkr.no easy away for customers care contact.
Shiraz Ali

Never Ever Buy from Zookr. They are bloody Fake seller.

  • 2018-10-12 17:32:34
  •  692k Views
  • RATED 1
They sent me broken earpod and a cheap watch. I can compromise with my mistake with watch but broken earphone I wanted to exchange. Their customers card phone is fake. You can never get an answer it keeps you on IVR and then disconnects. They never ever reply to emails.. So bottom line is if you paid for their shit you will never get it replaced no matter if that is real shit. I am regretting. Anybody who is reading don't regret to order their products. Mentioned below the details Hi shiraz ali, Your Parcel from zookr.in has been dispatched via Delhivery DG (Tracking ID: 1579912722296). For any query, call us on 01243864638 or mail us at help@zookr.in We have succesfully received your order at Zookr. Dispatch details will be shared with you shortly. Your order id is: 57249ae4-97f5-425e-b447-1438527603cb Name Quantity Discount Price RAG MW88 Smart Watch with Camera + HBQi7R wireless Earpod 1 300.0 1499.0
Nitn sharma

Not delivery the product after promise to deliver within two days.

  • 2018-10-12 07:20:29
  •  771k Views
  • RATED 1
Hello zookr, I ordered the apple 5c on 6 Oct 2018 paid by credit card. Its. 7th day today nothing a received. One thing strick in my mind that we are living in era where bullet train can come in day from one country to other. They can no delivery one phone. From delhi to chandiagrh Awww great. I suppose that i gift to someone and make feel good to her . But all gone in veins. Number of emails are send by me yet no reponse from the that company . Does they describe or reason for there delay . And i am afraid of that,Will i receive the phone . Order No.: d57784f0-accc-4436-a009-31cafe8ef52a Order Placed: Oct 6, 2018 10:31:31 PM I don't the reason for delay but altest they should respone for their emails. Otherwise need to take some strict legal action agaianst . Regards Nitin sharma 7837287259
KARTHIKEYAN

Dont Buy any thing in Zookr.in [ 100% ceating] , Dont waste your time to see zookr.in website

  • 2018-10-12 04:37:30
  •  312k Views
  • RATED 1
I had placed a order on lennovo vibe k5, Tracking ID - 1579912421016, i had recived a product like fully damaged and also it is a scond hand product, i had contact zookr customer care they want to send a mail i had sent a mail on daily after one month they will response to me? and give aresponse id called:Your complaint reference id is (CR101264) and it take another 7 days , still no reply , so dont buy anything , if you want to check i had share my full detail given below, and i stored mail in archive also, ORDERID E2CJFKNIV6XL STATUS TXN_SUCCESS GATEWAYNAME ICICIPAY RESPCODE 01 BANKNAME HDFC PAYMENTMODE CC BANKTXNID 66420025515 TXNDATE 2018-08-15 04:18:02.0 TXNID 201808151112128001101680811337 57298 RESPMSG Txn Success TXNTYPE SALE TXNAMOUNT 3999.00
Vishu

Zonor Speria X Smartphone Purchase from zookr.in

  • 2018-10-12 01:18:02
  •  673k Views
  • RATED 5
I purchased one non-branded smartphone which has a notch look just like vivo v7+ and iphone x from zookr.in. The product I received is better than smartphones which are available for around 10k. I got this in just 3k. Zookr was worth my money and will recommend zookr to others. They have mixed reviews but some items specially the smartphone section is worth looking at. You can get better offers than flipkart and amazon at zookr.in if you dont have big pockets and earn less like me. attaching the photo of the phone received by me
prakash giri

wrong & bad product

  • 2018-10-11 13:55:48
  •  696k Views
  • RATED 1
I bought moto g4 plus on 27 Sep 2018 from zookr.in. The product reached me on 01 oct 2018. when I unbox the parcel I found in the box wrong and bad product. The Product order no is 2cf60be0-d18c-4465-84be-8be1dabeb9ea.The tracking id no. is 1579912681033. My Registered mobile no is 7979812587. Then I tried to contact zookr by email (help@zookr.in) and their customer care 0124-3864638 each & every day from 01 oct 2018 to till today, but they did not the response on my email and my call. the seller contact no.9718944222 is also wrong it is always eighter switch off or not reachable. They gave a mobile no.( 011-40391536 ) by email is also a wrong mobile no., after that their customer care executive gave me an email address ripu.zookr@gmail.com to send me to complain again but the message could not be sent due to a wrong email address. I saw the customer review on another site 99% customer has the same problem as me. the conclusion of total customer's reviews and my problem I think the online shopping company(zookr.in) is a fraud company. The Government should take action against the company (zookr.in) as soon as possible. I send them to email several time with an attachment of photo & video of the product, which they demand by email. they reply my email alway at midnight.
Nitn sharma

No delivery at promise time more then 6 days even payment by credit card

  • 2018-10-11 13:18:11
  •  410k Views
  • RATED 1
I had ordered the apple 5 c i m reside in chandigarh. I booked the order on 6 oct . how many days it will take to reach . I want to gift to my wife . i send number of email to zookr and number to time i try there call but no response from the company . my order no is Order No.: d57784f0-accc-4436-a009-31cafe8ef52a Order Placed: Oct 6, 2018 10:31:31 PM. Just tell me when it will reach . Regards Nitin sharma 7837287259
sumer singh

worst online shoping site

  • 2018-10-11 03:41:05
  •  318k Views
  • RATED 1
hey friends, please do not shop with zookr. the product they sale is very poor quality, i orderd a watch form their according to the price the watch is very poor price is to high. according to quality the price only 500 INR. they do not provide return and refund policy like flipkart and amazon. so if you want to shop online go with flipkart or amazon, myntra, snapdeal ETC.
Utkarsh Bajpai

Ordered Cancelled bu they didnot give "Refund" Dont trust this company

  • 2018-10-10 13:52:49
  •  317k Views
  • RATED 1
I just ordered for a https://zookr.in/products/hbqi7-earpod-combo-buy-1-get-1-free-with-rayton-foldable-stylish-wayfarer-sunglasses/4920ad7f-f7a6-46ea-99de-9acac2f7942e and after 3and 4days of my order, I received the earpod. But sorry to say that there is another cheap brand . I wrote a mail to their customer support but still not getting a single reply from them. I called them again and again, but not getting telephonic support also. Now I think there is no way of returning of this product and I am badly cheated by this online shopping site. I will never recommend anyone to buy any product from this site. Order No.: cee89099-08c9-47e6-815e-dc9e9c980c61 Order Placed: Oct 5, 2018 10:46:36 AM Regards : Utkarsh Bajpai 8052607425
Nitn sharma

Order Delivery status .

  • 2018-10-10 08:48:26
  •  947k Views
  • RATED 1
I ordered the i phone 5 c on 6 Oct 2018 not yet delivered to me ... I don't know when they delliverd to me . Order No.: d57784f0-accc-4436-a009-31cafe8ef52a Order Placed: Oct 6, 2018 10:31:31 PM. Even i made the payment .. And i want to gift this to my mom they had birthday on 11 oct ..but order not deliver to me . and worst thing is that they are not showing any status of my order. Regards. . Nitin sharma 7837287259
Kuldeep Kumar

Received Dump nexsus 6 phone

  • 2018-10-10 05:47:02
  •  913k Views
  • RATED 1
Hi all, I have ordered nexsus 6 phone but I received Dump phone. It is not starting. I have mail him asap on same day 9oct 2018 but not received any reply. When I am calling. Phone going bussy or hold. I will take next action if they didn't replied timly. Bad online company and my experience with him.
korpo

Oneplus 5t Purchase from Zookr.in

  • 2018-10-10 02:52:10
  •  986k Views
  • RATED 5
I ordered one oneplus 5t but I received my parcel in 7 days. This was not expected in today's time. Zookr.in send me a brand new oneplus 6 for compensating my experience and again this was also not expected in today's time. Overall, my purchase was worth it. I am not using this oneplus 6 and will wait for oneplus 6t to launch. This oneplus 6 will help me purchase oneplus 6t :P :). Thanks you zookr.in
Balaji

Poor Quality and Poor Customer Service

  • 2018-10-09 13:26:37
  •  723k Views
  • RATED 1
I ordered shirts of different colour and a different material. But have received one of poor quality material and colour all 4 are different. When enquired the customer service they say because the colour was not available we have sent so. Kindly collect the shirts and refund the amount. I am unhappy and disappointed with ur poor service.
Saniya

Good service

  • 2018-10-08 18:50:33
  •  973k Views
  • RATED 5
Good service for affordable prize best quality worthfull product quality wise best over all the services is good
Jass

Best service ever

  • 2018-10-08 18:11:40
  •  415k Views
  • RATED 5
Great Customer service. Awesome experience.. Soon amazon will have to run for it's money..!! Keep it up zookr u rock!!
Irfan

Wide features at low price of products with high quality

  • 2018-10-08 17:40:08
  •  814k Views
  • RATED 5
I purchased mi 3 band from zookr and very much happy with wide features in it in this price ...Also the quality Predictor satisfying
Ritu

Bought Mii Band 3

  • 2018-10-08 17:36:27
  •  616k Views
  • RATED 5
I purchased mii band 3 from zookr.in and it was a great deal for me. They deliver my product in 2 days . I am totally happy.
Rajesh Patel

I purchased Oneplus 3T from Zookr

  • 2018-10-08 13:02:19
  •  134k Views
  • RATED 3
I purchased a Oneplus 3T from online purchase from Zookr. They mentioned on his site that Oneplus 3T | 64GB | RAM 6GB | Almost Brand New But when I receive parcel I found Oneplus 3 in spite of Oneplus 3T. And Mobile piece was dammaged on both sides. Its Glass over camera also was broken. I sent complaint on mail to help@zookr.in, but there is no reply. I tried many time customer care but not connected. Meanwhile I found from Google customer care No. 09199187137, but this person was totally fraud, he was asking credit card details with CVV to refund my money.
Gaurav Sharma

Bought Earpod combo from Zookr

  • 2018-10-07 21:20:48
  •  513k Views
  • RATED 5
I rcently received one buy 1 get 1 hbqi7 earpod combo from zookr.in. I chose COD option though it was 100 rs cheaper in prepaid but the cost was only 499 for two earpods. Earlier I was a bit worried and my worries increased post seeing this portal of reviewsxp where zookr.in is totally defamed by people. My purchase experience is good as both earpod are working and one I have given to my niece as a gift. I ordered on Friday and received the same on saturday. Delivery was super fast by bluedart. Have recommended zookr to my friends and will post any future feedback if received.
Roshni Wadhwa

Purchased Redmi 1S from Zookr

  • 2018-10-07 18:09:13
  •  993k Views
  • RATED 5
Hi Everyone, This place seems like a haunted place for zookr. I have recently received a Redmi 1S | Refurbished from zookr.My experience was good. I expected a degraded phone seeing their reviews but fortunately i got a brand new phone but without warranty as the brand new phone was from HongKong. 3999 was an amazing price for such a phone and I give a big thumbs up to zookr.in for this. Keep it up. Would love to try out this portal again.
Dileep

RAG MW88 Smart Watch

  • 2018-10-07 08:08:57
  •  235k Views
  • RATED 1
I bought this watch and what they sent me was a light blue strap kids smart watch which is made in China and which costs around 200 rs in market. They lure you while you see the watch by showing picture of some expensive smart watch and by popping us messaged that only 10 left and so on and once u buy it again it's 90 left. Internet fraud as it's best. Guys Please don't buy this product Worst quality
Edward lallianzuala

Return item.

  • 2018-10-06 00:47:06
  •  573k Views
  • RATED 1
The product which i get is not what i ordered. If u can re sent me, what i want. I will be very thankful to u.. I have put the picture which i order.
Imtiyaz Shaikh

Fraud!!! Fraud!!! Fraud!!!

  • 2018-10-05 17:35:48
  •  597k Views
  • RATED 1
Fraud!!! Fraud!!! Fraud!!! I bought this watch and what they sent me was a white strap kids smart watch which is made in China and which costs around 200 rs in market. After numerous emails and unsuccessful phone calls they replaced the watch and guess what they sent the same watch again just in black strap. I have been trying to reach them via emails and phone but no one is bothered to respond. They lure you while you see the watch by showing picture of some expensive smart watch and by popping us messaged that only 10 left and so on and once u buy it again it's 90 left. Internet fraud as it's best
Kanchan

Zookr is one of the best ecommerce website

  • 2018-10-05 17:21:13
  •  385k Views
  • RATED 5
The products selling by zookr are worthful, they provide such a amazing deals in such a affordable price, happy to shop with zookr.in Had a good experience.
Rajesh

Wrong product received

  • 2018-10-05 05:37:29
  •  380k Views
  • RATED 1
On Sep 29, i ordered for the smart watch Vapor KX88, on oct 3 when i received the product. It was not the watch which i ordered. I mailed many times and i tried to call also. Please help me on this. I spent ₹1999. For my current situation this was a huge amount for me. Please i request zookr to help me on this.
Jass

Awesome

  • 2018-10-04 09:52:50
  •  961k Views
  • RATED 5
Best product, best quality. You are Suprr Zookrr.. best valuè for money super awesome.
Ravi

Zookr — vapor kw77 smart watch with camera (round dial) --- refund didnt giving

  • 2018-10-03 09:17:45
  •  765k Views
  • RATED 1
Please kindly read below message i ordered watch form Zookr again i idnot take that watch and cancelled directly but till now i didnot get my refund they are responding Fake I have Cancelled my Product. Its been Last 24 days Is Over. Also the cancelled ordered accepeted by ypour zookr If i didnot get my refund then i will contact to my Credit card bank for charge back But still Iddinot get my Money refund. Kindly give me Money. ( Rs: 1699) 1. Name: Ravi Kumar 2. Registered Phone Number: 918500635763 3. Registered email address: Kumarravi6666@gmail.com 4. Tracking ID(if you are an existing customer): 1579912492873 5. Brief description of your issue I just Ordered Vapor KW77 Smart Watch with Camera (Round Dial) Find below order Details Order No.: dc62ffd5-04d3-4f92-8d0a-482543364153 Order Placed: Sep 14, 2018 6:44:11 PM Reagrds, Ravi Kumar. T
Ravi

Ordered Cancelled bu they didnot give "Refund" Dont trust this company

  • 2018-10-03 09:03:34
  •  325k Views
  • RATED 1
I have Cancelled my Product. Its been Last 24 days Is Over. Also the cancelled ordered accepeted by ypour zookr If i didnot get my refund then i will contact to my Credit card bank for charge back But still Iddinot get my Money refund. Kindly give me Money. ( Rs: 1699) 1. Name: Ravi Kumar 2. Registered Phone Number: 918500635763 3. Registered email address: Kumarravi6666@gmail.com 4. Tracking ID(if you are an existing customer): 1579912492873 5. Brief description of your issue I just Ordere
Ravi

Ordered Cancelled bu they didnot give "Refund" Dont trust this company

  • 2018-10-03 09:03:31
  •  387k Views
  • RATED 1
I have Cancelled my Product. Its been Last 24 days Is Over. Also the cancelled ordered accepeted by ypour zookr If i didnot get my refund then i will contact to my Credit card bank for charge back But still Iddinot get my Money refund. Kindly give me Money. ( Rs: 1699) 1. Name: Ravi Kumar 2. Registered Phone Number: 918500635763 3. Registered email address: Kumarravi6666@gmail.com 4. Tracking ID(if you are an existing customer): 1579912492873 5. Brief description of your issue I just Ordere
Vikas Das

Wrong product Delivery (Fraud)

  • 2018-10-03 07:57:05
  •  806k Views
  • RATED 1
I have got a wrong product from the zookr and i Emailed my concern but still i haven't received any feedback on that, this is a kind of fraud which has done with me by zookr, i request you to change the phone asap.
vinod kumar mathur

Farzi Cheater Loot ...... Beware

  • 2018-10-01 18:23:42
  •  615k Views
  • RATED 1
I bought MI3 watch and they supplie M3 watch .... a Chinese watch of 50-100 Rs.. Now want to return but no one is there to pick up call and reply. Stop cheating people . it is hard earned money
Indranil Basak

Dead and damaged product received

  • 2018-10-01 16:42:07
  •  368k Views
  • RATED 1
I saw their ads on Facebook and Instagram regarding Vapor kw77 smartwatch with dial and camera. This is a fake product. No rotating dials, product does not match. Seems like a dead toy watch. WORST PART : product does not even get switched on. Please don't buy. I lost hard earned money to this. Please help.
Rajshree

You'll lose money - big fraud company

  • 2018-10-01 10:23:00
  •  497k Views
  • RATED 1
I’m the latest victim of being duped. Here is what happened: They are pretty active on Instagram advertisement. The ads showed this: Buy Vapor KW77 Smart Watch + Wireless Stereo Music EarPods (Dual Optical Sensors | Android & IOS Compatibility) online in India. Vapor KW77 Smart Watch + Wireless Stereo Music EarPods (Dual Optical Sensors | Android & IOS Compatibility) at best price on zookr.in My wife wanted to gift me this on my birthday. She immediately ordered with COD. The parcel was received in a couple of days. When the payment was made and box was open an hour later (as she was waiting for me to open), we were traumatized! In the box is a pink watch with probable price of INR 200. Now, when we called their Help number from the website - 0124 - 3864638, it kept on ringing (even right now, it just rings). No one will pick your call and you lose money. I kept the phone for almost an hour in total. Lost money there as well. Well, I started telling the truth on Instagram and Facebook page. They have another page on FB called Zookr Fashion. I started spreading a word and they blocked me. I cannot now comment. Few very useful insight on proving Zookr as fraudulent eCommerce website: Grahak Suraksha https://www.facebook.com/search/... (check the posts) Here is how it works: They spend more money in making a lucrative video to trap you. You get fooled and jump on to their website. Now, on their website, they have put a bot that will keep on popping ‘X bought this product’ and then ‘only 32 left!’ This is hoax. There is NO buyer it is just software. You can keep watching until a few products are left. Then the software stops unless you refresh it. If you refresh, again the countdown begins. In this way, they tempt the buyers to go for the product as early as possible. Once you get the product, that’s it! You are duped. They’ll not answer your call nor will they reply your email. If you start spreading a word through the messages on FB and Instagram, they’ll block you. BE SUPER AWARE OF THIS FRAUD WEBSITE. THEY HAVE ALREADY FOOLED AND MADE A LOT OF MONEY. NOW, THEY’LL VANISH INTO THIN AIR.
Pramod

Worst customer service not any call reply or not any email reply and there customer service no. Never ever connect. Feeling cheated.

  • 2018-10-01 08:53:05
  •  385k Views
  • RATED 1
Dear I've ordered a smart watch VAPOR KW77 With black dial and I got totally different and a non branded watch. And there is not any sellers details on invoice. My order id is: beb68f82-aea7-4ec3-88ed-499f3508c139 Name Quantity Discount Price Vapor KW77 Smart Watch with Camera (Round Dial) 1 0.0 1999.0 Plz tell how I get right product The snap of my ordered product and delivered product and the invoice copy is attached Pramod choudhary 9414067779
Noushadali syed

Unmatched product

  • 2018-09-29 10:57:07
  •  670k Views
  • RATED 1
I ordered vapor kw177 but it was not what I saw online totally got cheated. When I asked for refund they are telling that will not happen. Fraud company. Cell:8095431311.Dont buy anything from this website
Kunal

wrong product

  • 2018-09-28 07:40:40
  •  169k Views
  • RATED 1
Zookr provides worst service I would have seen in my life as the product I ordered from Instagram by watching a video was a different product and the one I received was a very low quality china product.. The product I received is sooo bad and low quality and its worth Rs 250 in a local retail shop and ZOOKR charged me RS 999/- for the same product...Very dissatisfied from the product and services....When I tried to call the Zookr contact center to cancel the order, there is no contact number available to reach to a person and the number provided on the parcel which is 011-40391536 is also a wrong number when I tried calling.... I am still unable to reach to a person to speak, and the number provided on the Google is also wrong....This is the first online site where there is no refund policy check thewebsite statement below If a wrong or damaged product is found, the same must be reported within 48 hours from the delivery date accompanied with images/video of the product & product box (through email). We advise all our customers to make an unboxing video at the time of receiving their orders, so that their grievances can be resolved smoothly. We accept your request when we receive your goods completely unused and accompanied with all the accessories. The maximum resolution time promised to the customer is 15 working days. There is no refund policy on our products. we dont have a number to reach the person or request a cancellation process then how will a customer return the product... No customer service number for a customer to reach to a agent and discuss the issues the number provided on the parcel I received is 011-40391536 and the complaint number on the web site is 0124 - 3864638 on this both the number, A customer is never able to reach or find any help or any kind of support..... I would suggest our Indian government to cancel zookr's licence and never give permission to such kind of fake online dealers If this is the case, then I really need to file a case against zookr and make sure this online shopping site is closed as zookr is not a genuin online shopping site....I want this order to be cancelled and my refund and not the product as I can also buy the same product from a local shop If i need a china product... this is the reply and the number I got in the email Your shipment from zookr.in has been delivered today. For any query or feedback regarding zookr or our products, call us on 011-40391536 or mail us on help@zookr.in this is the product details (Tracking ID: 59554633364). Name Kunal Jain Email: jkunal76@gmail.com Number: 9167696233 This is the number 011-40391536 and when I tried this number it say that this number is a wrong number... Your Parcel from zookr.in has been dispatched via bluedart_air_zookr (Tracking ID: 59554633364). For any query, call us on 011-40391536 or mail us on help@zookr.in Your COD Shipment from zookr.in is out for delivery today via bluedart_air_zookr (Tracking ID: 59554633364). Please be ready with Rs 999.0 in cash before delivery. you can also track your parcel at http://pickrr.com/tracking/ I need assistance on this issues on immediate effect or else I will write a strong email to Registration of Shops and Establishments in delhi and make sure that the liscence is cancelled...
Vishal Gupta

Zookr Mii band - good product

  • 2018-09-27 10:36:19
  •  80k Views
  • RATED 5
Zookr is an amazing website selling great products. I'm happy that I bought products from them. I don't know they're doing it. So amazing products at unbelievable low cost. I wanted to buy the xiaomi mi band 3. They offered me with the same product with the same picture and description and only changed the name to mii band 3 (the extra i) but all features are same. They even gave a discount on paying with card instead of cash on delivery to make it available in very low price. When I got the product, it was amazing copy of xiaomi mi band 3. The heart rate monitor works great and it can measure the pulse easily. Moreover they mentioned on their product page that the stock is running out and really they don’t have too much in stock, as I want to buy more for my friends, now I’m waiting for the stock to get available again.
Ashwani Chaudhary

Not Got Same Product

  • 2018-09-27 08:20:11
  •  80k Views
  • RATED 1
Hi Team, 1. Name - Ashwani Chaudhary 2. Registered Phone Number -+ 91-9988885969 3. Registered email address - cashwani29@gmail.com 4. Tracking ID(if you are an existing customer) - 1579912519775 5. Brief description of your issue - I have ordered a Vapor KW 77 smart watch online and made the payment online. But when i have received the parcel the product is not same. i got V8 Smart Watch it is totally different as per images shown on site and also it is used one, there are scratched on dial. Please look in to the matter and arrange to replace the same with ordered one. images attached for your reference Also it is mentioned that i will receive a adapter with it, but there is no adapter in the box except data cable. Now when i mailed and called for the same to customer care there revert was they do not have replacement policy. If i got a wrong watch then why should not i claim for the right one which i have ordered. i am following up for the same same 21-Sep-18.
Dhananjay Suvarna

Bad return policy

  • 2018-09-26 15:45:00
  •  477k Views
  • RATED 1
I had ordered 1 non camera phone and I was delivered a totally different phone with camera which does not match with the product displayed in the web site. When I raised a complaint I was told that site never mentioned they would be delivering exact phone and what they sent is the best. I recommend not to buy anything from zookr as they dupe people by showing some different items and delivering total different item.
Tarun Kumar

Got refurbished moto x play

  • 2018-09-26 14:18:19
  •  388k Views
  • RATED 4
I got moto x play. It is a good phone with great battery life. I got free earpods as a complimentary gift from zookr
Ashwani Arora

Good option in terms of Value for money

  • 2018-09-26 06:19:24
  •  26k Views
  • RATED 3
I ordered a refurbished iPhone 6 at pretty cheap rate as compared to other refurbished phone sellers online. There delivery time still needs imptovement though
Dinesh Varma

Fraud company

  • 2018-09-25 16:35:42
  •  389k Views
  • RATED 1
I ordered a smart watch vapor Kw77 worth INR 1900 which they promoting now in Facebook but the product were I received is completely different and not even worth ₹200 and when I report there is no response from company side... Please don't anything from this site...
Raju singh

Mii band 3

  • 2018-09-25 10:41:22
  •  373k Views
  • RATED 5
Great product and great finish. The device fits into the band perfectly and the app features are very useful and hassle free. I could complete the set up in just 10 minutes. Loving my new mi band :-)
Sheetal Virmani

Product was satisfactory But Zookr sent me a Blue iPhone 5C instead of a Pink one

  • 2018-09-24 23:17:27
  •  740k Views
  • RATED 4
I recently ordered Pink coloured iPhone 5C from zookr.in. The phone looks almost like a brand new phone but I ordered for Pink and received a blue one. On the packet it is clearly mentioned Pink but why the hell I received a blue one. Will they replace the same for me?

Ma'am please share the tracking id. Our CS Team will get this replaced in next two days

Gopak Agarwal

ZOOKR IS A FRAUD

  • 2018-09-24 18:49:27
  •  362k Views
  • RATED 1
Zookr is a complete fraud and cheat company. My nephew searched for mi band 3 and ordered the same. Was sent a duplicate product named yoho M2. On trying to complaint nobody answered the phone. Sent a email immediatly as the site listed a return policy which requires customer to inform them within 2 days of delivery. They replied back after 3–4 days and outright refused to provide the original product as also to return the money. Now it is more than 15 days and the customer care simply refuses to answer. DON'T BUY ANYTHING HERE. THEY SELL DUPLICATES, INSTEAD IF YOU WANT LOOKALIKES YOU CAN GET THE SAME AT HALF THE COST ON ANY AMAZON OR FLIPKART.
Harish Tiwari

Ordered LG G2 box-opened

  • 2018-09-24 11:53:38
  •  779k Views
  • RATED 5
Good quality. Near new. Charger different. Delivered in 2 days to Madurai. Nice interface
Vishal

Very good value for money product

  • 2018-09-24 11:53:17
  •  554k Views
  • RATED 5
I ordered a refurbished iPhone 6 from Zookr. Initially I was very skeptical about the website. But contrary to my belief, the product was in very good condition and I am totally going to purchase next time from this website.
Ankur Sharma

I think I am the only one who is satisfied from Zookr

  • 2018-09-24 11:40:36
  •  968k Views
  • RATED 4
I ordered KW77 smart watch from zookr. The look of the watch received is a bit different from the picture shown but the quality was good with respect to the price. The standby battery backup and the camera quality won my satisfaction. Secondly, one of my cousin ordered OnePlus 5T from zookr and the he got an almost brand new phone at a price of Rs 24999. I think, zookr guys need to work on their customer support for scaling a long term ecommerce.

Sir you are not the only one satisfied with our products. There are many but the sensible people dont have time for boasting on social media.

Manoj Oswal

Zookr is a fraud company run by some fly by night operator

  • 2018-09-24 11:10:45
  •  903k Views
  • RATED 1
There is no company as such a bunch of cheats run the show. I had ordered a branded watch Vapor KW777 instead of which I was shipped a cheap Chinese fake watch. The reply is evasive and they offer no return or exchange.

Sir this is not a cheap Chinese Watch but this is an actual smart watch with all the promised features. Why are you destroying my company's image by writing false things. We have a good exchange policy in case of any defect. Let us know the exact issue with the product so that we can resolve your query.

Sanjay shah

Don't take any product

  • 2018-09-24 09:39:32
  •  67k Views
  • RATED 1
They promise to give many things with my smart watch but the only give me smart watch please I want my money back how do I get it tell me
Chandrakant pande

Dead product sent

  • 2018-09-24 04:50:45
  •  961k Views
  • RATED 1
I have booked 2 phons but in it one mobile is not working as its not charging. I called it several time but no response from the company . So wirst service i seen it in online shopping.

Sir please share your query on help@zookr.in and we will ensure complete satisfaction for you

viswateja surampudi

i purchased 10 inch tab...wrong product delivered....accessories not given....i am filing police complaint..dont get fooled by this fraud website...

  • 2018-09-22 07:20:29
  •  138k Views
  • RATED 1
I have purchased a 10 inch Tab vide Order No.: 2ae8081a-c5e1-4cc8-8055-cc35fbcd91f0 and the Order was placed: Sep 10, 2018 10:51:07 AM from your website zookr.in. I have received the order on 15th sep. To my astonishment I received a 9.7 inch Tab. As mentioned in the website I should get Zoomstar X10 10 inch Tablet + Free HBQi7R wireless Earpod, 1 x Charger, 1 x Micro USB Cable, 1 x OTG Cable, 1 x Earphone, 1 x User manual. But I have received a 9.7 inch tab, charger and micro usb cable only which is not right. Kindly take this back and send me 10 inch tab, free hbqi7r wireles earpod, otg cable, ear phone and user manual. I am also attaching a pic of the box for your perusal. I called your customer care for help but they said they had some network failure and asked to call back. rcvd .mail saying can't help
Chacko

Fraud Company

  • 2018-09-20 08:17:24
  •  630k Views
  • RATED 1
I strictly recommend not to buy anything from this site. They will not deliver what you ordered and the customer care and replacement mails are of no use.
vishal

About getting wrong product

  • 2018-09-20 05:08:26
  •  557k Views
  • RATED 1
i orderd mii band 3 and after 7 days i recived m2 band which is not working proparly i called them many time they not pickuped my phone and i do mail also but no reply from zookr so request to all please not buy anything from zokkr because they cheat customer

Sir this is a dispatch error from our vendor. The actual M3 Band which we are delivering can be viewed on this link - https://www.youtube.com/watch?v=8iCMz4Zwu2M Please share the order details on cs@zookr.in and we will ensure that you are able to share your experience with people. This review platform is not good as here no body can edit their comments and they are just parasites to thrive on some possible mistakes made by any brand

Atul Jain

Ordered a wrist watch which came as wrong and defaulted product

  • 2018-09-19 12:29:51
  •  513k Views
  • RATED 1
Ordered "Vapor KW77 Smart Watch with Camera (Round Dial)" and to be my surprise they sent wrong non working duplicate product. What a cheat this is. Please refund my money as soon as possible. No one pics call, no one responded to mail. You opened a company to do a fraud. We can complain to higher authority regarding this.
Basavaraj

Order cancellation

  • 2018-09-18 16:46:50
  •  1000k Views
  • RATED 1
Dear zookr I have wrolgly ordered OnePlus 5 phone ,i sent mail to help@zookr.in for Oder cancellation but I have not received any reply from ur end.i request you to cancel my order and refund my amount.
Reviewsxp Team

These Guys are Totally Fraud - See our chat

  • 2018-09-18 09:19:09
  •  518k Views
  • RATED 1
We talked with on Facebook chat and he totally ignores to reply the customers on our portal. And Mentioned: check reviews on our website as every ecommerce site have negative review And when we said, don't cheat people, he replied: We are not cheating people so please sir have a nyc day ahead enjoy the day and sunset Attached the screenshots, SO PLEASE TOTALLY AVOID BUYING FROM THEM!!!

Can we have a call once to resolve the review queries so that we can help people and our brand in terms of satisfaction. Social handlers are not well equipped on such lines as these are early days for us. I am reachable on 07032701988

Jeenu

Fraud for sure

  • 2018-09-18 07:36:25
  •  277k Views
  • RATED 1
10 days passed, not recieved anything.. Today I tried calling them many time, but they didn't picked the call. Will wait for few days more otherwise will go to cops about them, I bought smart watch Attaching screen shot of phone call
Rijesh v

Wrong product recieved

  • 2018-09-18 03:48:57
  •  325k Views
  • RATED 1
Zookr is a fraud company. They are advertising and printing images of Real items and when you received it is a fake one. I ordered Mi Band 3 from their website but I have received some Chinese product. And also which is not working properly. Product have full scratches. Please don't buy anything from this site. You will regret it.
Rudra Pratap Singh

Zookr means total FRAUD.

  • 2018-09-17 10:38:34
  •  896k Views
  • RATED 1
I saw an advertisement over Facebook, Featured Smartwatch represented by zookr. I paid on 12th sept. 2018. I received totally different product and there is no such feature the promised. I tried calling immediae after checking the product but no response. I sent mail but no reply. I am going to see them in court for sure. This is not an issue of few thousands, they can not fool anyone. They will be regretted. Please please do not buy anything from them. I am going to post the same in FB to make people aware.
sudarsanan

wrong product receiving

  • 2018-09-17 08:07:08
  •  82k Views
  • RATED 1
Name : Sudarsanan Ph No : 9495886580 tracking id : 1531510807693 wrong product receiving
Anish Kumar

cheated by zookr, fraud company

  • 2018-09-14 09:36:41
  •  930k Views
  • RATED 1
Zookr is a fraud company. They are advertising and printing images of Real items and when you received it is a fake one. I ordered Mi Band 3 from their website with COD option. I opted COD coz I had a doubt that there will be some fraud. They dispatched it thru Bluedart and when the courier guy came he asked for money first before I check the item. So I paid him the money and when I opened the wrapper found some fake chinese wrist band. The courier guy refused to take it back and said that you will have to initiate return process thru their website. So I went to their website and didnt find any link. So I sent them an email. But no reply received. Now I am planning to file a police complaint
Samuel Govindan

Guys don't worry

  • 2018-09-14 08:34:54
  •  263k Views
  • RATED 1
They have cheated u so u cheat them I ordered product but not going to buy surely have North Indian address and pincode of south India do it let them suffer what they have done order to different addresses
MADHU SUDAN

zookar rascals all your product are fake and you are the cheater like enemies

  • 2018-09-11 03:34:11
  •  570k Views
  • RATED 1
Useless bitchs, fack people , why you cheat people . Why are in India , you should from other country so you are cheating people by selling fake goods , if you make money by such things you will die like a pig . you will suffer like anything at your last day , people working in this company and owner of this company suffer like any thing. useless waste. Ass hole you are ashamed to be an Indian, i dough you are an Indian.
Bhupendra Bissa

Zossil - Wrong and broken Watch Delivered

  • 2018-09-05 11:14:45
  •  315k Views
  • RATED 1
They have delivered the wrong watch which is not working and with broken charger as well. they are fake and a cheater. I have not read any positive comment for them since I have ordered the product. I am having a very bad feeling after ordering the product from them. I wanted to give 0 rating but its not possible here. They must have -ve star ratings as well. They offered this site picture product and delivered this another product in the picture.
ajit

Nokia E93

  • 2018-08-31 11:10:22
  •  923k Views
  • RATED 1
Today I got my parcel Transaction ID-59546463756 mobile condition is very bad & Charger is not working Mobile Key pad very Poor & screen also screeches.

Dont post fake comments. We have never sold E93 mobile.

Priyatham

Wrong model smart watch delivered

  • 2018-08-27 15:35:26
  •  729k Views
  • RATED 1
Product selected: https://www.zookr.in/products/vapor-kw77-smart-watch-with-camera-round-dial/174e4e3c-7cbe-4a7c-9741-c56558e0a65d I have attached images of the product what i have received is different from what is shown in portal. If this is how you cheat customer. Had to send multiple emails explaining the same thing. What i feel is they are ignorant... Zookr is cheating customers by showing a different product in the video, but when we end up seeing an unworthy product which has no value for money.. I would never again turn back to Zookr... Never & Ever...
Krishna

Worst quality,wrong product delivery,defective product

  • 2018-08-27 10:02:12
  •  385k Views
  • RATED 1
I ordered a smart watch from zookr and I got a wrong product and I didn’t get what I ordered and the watch I received was defective one it never switched on
Mohammad Yaquoob Khan

Fake product

  • 2018-08-27 05:57:08
  •  994k Views
  • RATED 1
I have ORDERED two M2 smart bands and the bands which I received was completely different from the one which I saw on the site. Also both the bands were not in working condition and I have contacted to the customer care executive number of times but they have not responded well. Even after 15 days I haven't got any update from them. They asked me to send a video of the product and I did that too but still there is no progress. Everytime I call to the customer care they use to say that your problem will be solved in 24 hours. I asked for a refund and according to them refund is not possible however they can change the product but simply I am waiting for this thing to happen. I would have read all the reviews before making a purchase from this site. This could have save my money as they have almost all bad reviews.
Nazima

USB cable not delivered

  • 2018-08-26 04:18:13
  •  206k Views
  • RATED 1
I had ordered M2 smart band.but along with this I haven't reaceived USB cable.my order I'd is ZK02342WT00024

M2 band directly plugin hota hai usb ports mein..iske liye usb cable ki zaroorat nhi hai

M2 band directly plugin hota hai usb ports mein..iske liye usb cable ki zaroorat nhi hai

Santosh Gyanidas Gedam

ऑर्डर कीया गया प्रॉडक्ट मिलने हेतू....

  • 2018-08-16 07:42:59
  •  763k Views
  • RATED 1
नमस्ते, My self Santosh g. Gedam मैने आपके ZOOKR के माध्यम सें 3 ऑगस्त 2018 को IT - 2655 DigiPlus 4.1 Channel Bluetooth Multimedia Speaker With Remote ये product order कीया था! जीसका order id is: 89ba4ce3-4acc-403e-a5fa-09e3e1bc583c और Traking id is : 1579912250802 है! आज 16 ऑगस्त हैं लेकीन मेरा ऑर्डर मिला नही ! कृपा करके कार्यवाही हो! I can't receive my order. Whats happened abut my order? please check it and get any action. This is my last and final complaint mail. thank you.

Sir aapka refund hogya hai...please yha galat review na daale...aapka produ ct out of stock ki vjah se dispatch nhi hua tha

Rohit Kumar Jha

My order is not reached after 13 deys

  • 2018-08-13 09:02:30
  •  19k Views
  • RATED 1
Hlo I Rohit kumar jha Tracking ID 1579912360234. I booked a zoomstar smart tower speaker 30.07.2018 from zooker Order ID NJXCBTEHUF45. After 12 days I can't receive my order and tracking information also show it at delhi now. What can I do this time Rohit kumar jha District registry office. Banka. Bihar pin 813102 Mob 7050266661
namit kumar

smart watch

  • 2018-08-11 13:54:45
  •  586k Views
  • RATED 1
worst product i have very bad experience with that if anyone got money in return kindly inform me