category : Clothing & Fashion

Tobi Reviews & Complaints

1
3 reviews

Tobi Overview

Contact Email: [email protected]
Country us_flag United States

Tobi is an international fast-fashion on-line retail destination serving young women in more than 100 countries throughout the world. It has offices in South San Francisco and Downtown Los Angeles.

They’ve been delivering West Coast style and casual attitude to more than 1.5 million Tobi babes since 2007, and they don’t consider stopping in the near future. LA is forward-thinking, fast-paced, and fashion-centered at its core. Tobi's products are produced and curated in the heart of LA, with all of these ideas in mind.

They aim to deliver customers the trendiest and coolest fashions quickly -- from design conception to their website, tobi.com -- from their warehouse to their customers’ doorstep.

Their team is a unique combination of top talent in online marketing, design, and fashion, brand marketing, software engineering, human resources, finance, customer care and fulfillment center operations.

They strive to encourage the next generation of young women to be the best version of themselves and to have confidence in their own skin along with their clothes. Tobi has countless styles, ranging from essential bodysuits, flouncy jumpsuits, and trendy crop tops, to sexy formal dresses and little black dresses, to floor-grazing maxi dresses and form-fitting bodycon dresses. Tobi features prom dresses, bridesmaid dresses, and evening dresses of all cuts and colors. Tobi is your one-stop-shop for designs inspired by the latest fashions with that California style!

With regards to quality, their Technical Designers examine every trim, stitch, and measurement to make sure the perfect fit. Meeting their price and quality standards means having a dedicated and focused Production Team which works carefully with their manufacturers. Together, their Design, Tech Design and Production teams can produce a garment from the sketch in less than eight weeks.

Their Customer Support serves more than 1 million Tobi babes in 100+ countries. To them, it's not only selling clothes; it's about earning customer's trust with exceptional service.

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3 Reviews From Our Community

    • 5 Stars
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    • 3 Stars
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    • 2 Stars
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    • 1 Stars
    • 3
    • User friendly
    • Shipping
    • Quality
    • Service & Supporty
    • Value for Money

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Tobi Reviews

RUN FOR YOUR LIFE

  • 2019-04-08 11:36:56
  •  467k Views
  • RATED 1
on 4.4.19 I ordered 199.46 worth of items. When i logged into my account to check status - it said there was no pending orders. The money came out of my bank account right away. I emailed Tobi.com on 4.4.19 & 4.5.19 and then again on 4.8.19. I finally got a response from them. They said they have marked it as a lost shipment. How could it be lost when it was never sent??!! So they told me that I would be waiting another 3 days to get a status on when and if they will send my items. I have already waited 4 days - the items were supposed be RECEIVED by 3-5 business days. So they are asking me to wait even longer than their standard shipping time to even get an idea of when the items will arrive?? I just want my money back and to NEVER deal with them again in my life.

Terrible

  • 2019-03-06 13:04:50
  •  81k Views
  • RATED 1
Wost experience. Would give them negative stars if possible. No customer service and they are not replying to my mails it's been more then 2 months since they have my returned order and they are not refunding my money. This is so sad. I have no idea which kind of company they are and why I trusted them with my money. Wish I had not placed any orders.

I ordered two products but never received

  • 2018-10-27 14:17:19
  •  333k Views
  • RATED 1
It had been my worst nightmare, my worst shopping experience. I ordered two products but never received it. I lost my money. Contacted customer service but never got my refund. Even overpriced for products. No professionalism, non existent and terrible customer services. Not good quality products and no delivery service. I am having regrets from buying from this website. Doesn’t sound authentic to me. Will advise not to purchase from this site. They will surely rip you off. Do not spend your savings here. Not worth it.

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