category : Multi Products

Taobao Reviews & Complaints

5 reviews

Taobao Overview

Address Yuhang District, Hangzhou Wenyi West Road 969 Alibaba Xixi Park, China map_location
Customer Care Number: +85222155300
Working hours:
Mon 09:00 am - 06:00 pm
Tue 09:00 am - 06:00 pm
Wed 09:00 am - 06:00 pm
Thu 09:00 am - 06:00 pm
Fri 09:00 am - 06:00 pm
Sat 09:00 am - 06:00 pm
Sun Closed
Country us_flag China
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5 Reviews From Our Community

    • 5 Stars
    • 0
    • 4 Stars
    • 5
    • 3 Stars
    • 0
    • 2 Stars
    • 0
    • 1 Stars
    • 0
    • User friendly
    • Shipping
    • Quality
    • Service & Supporty
    • Value for Money

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User Friendly
Service & Support
Value For Money

Taobao Reviews

material used in the clothing material is great

  • 2018-12-23 11:51:11
  • RATED 4
I have been purchasing from this website since the past 10 months and have faced no problem. The products are affordable and cheap. The material used in the clothing material is great and I have always got what I wanted. The products have variety and are present in high numbers.

products are not correctly delivered

  • 2018-12-23 11:50:03
  • RATED 4
Please do not purchase any product from this website. The products are not correctly delivered. I ordered a t-shirt which looked good but the quality was outdated. Further, I am still facing problem in refund. The website officials don’t help you in this case.

delivery is very bad

  • 2018-12-23 11:41:28
  • RATED 4
I recently ordered a dress for my daughter’s wedding. It arrived very late. The delivery is very bad. Also, the dress was not of the exact quality that I saw online. The fabric was worn out and it looked as if it was old. The website does not provide good products.

Bad products & No response on customer care service

  • 2018-12-23 11:40:39
  • RATED 4
Such bad products. Bad quality products and too far from the pictures displayed on the website. Never order anything which from this Taobao. The customer support system is pathetic and even non-functioning most of the time. They don’t pick up your calls and don’t response to your e-mails.

Not Received my Order Yet

  • 2018-12-23 11:38:04
  • RATED 4
I did not receive the last items due to some bugs with their app and it has been two months. I escalated the concern to the seller who pointed me to support, I talked to support who pointed me to shipping company, shipping company said there was no shipment but basically they are passing the ball around and asking me to do all the coordination work. The worst customer support ever.

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