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category : Clothing & Fashion

Romwe Reviews & Complaints

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6 reviews

Romwe Overview

Website https://www.romwe.com
Address 1980 US Highway 1 Building 3B North Brunswick, NJ 08902, USA map_location
Customer Care Number: +86 1895 187 4919
Contact Email: service@romwe.com
Working hours: 24 Hours
Country us_flag United States

Romwe.com is among the web's first online retailers, and it has been helping the fashion-conscious look beautiful since 2008. Based in China, Romwe delivers the latest street style dresses, coats, boots and many more.Romwe is a brand of fast-fashion that offers fashion as well as quality at the best price in a sustainable way for women. Their merchandise includes dresses like bodycon dresses, maxi dresses, boho dresses, etc., bottoms like jeans, pants, leggings, etc., accessories like sunglasses, belts, bags, and footwear, home & lifestyle products and many more.

 It keeps growing with a focus on good quality as well as sustainability in existing markets as well as in new nations around the world. They strive to bring all the fashionistas more stylish & inexpensive superior quality comfy products.At present, Romwe has six warehouses located in New Jersey, California, China, Belgium, Dubai, and Mumbai. Products will likely be delivered from one of these warehouses in accordance with the stock availability as well as the principle of proximity.

 Once you receive the product at your doorstep, you have 30 days from shipping and delivery to make the decision if an item meets your requirements. They’ll gladly accept unworn, unwashed, or any defective products purchased on romwe.com for return.However, please keep in mind that the following items cannot be returned: lingerie & sleepwear, bodysuits, swimwear, accessories (except scarves, bags, and mermaid blankets) and jewelry. They do not accept returned items which were sent back by you directly without checking out with them first.

 As serving potential customers around the world, they continually adjust their policy from pre-sale concerns to after-sale active services.

 

 

 

 

 


6 Reviews From Our Community

    • 5 Stars
    • 0
    • 4 Stars
    • 1
    • 3 Stars
    • 2
    • 2 Stars
    • 1
    • 1 Stars
    • 2
    • User friendly
    • Shipping
    • Quality
    • Service & Supporty
    • Value for Money

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Romwe Reviews

Delivery needs Improvement

  • 2018-12-06 13:44:26
  •  340k Views
  • RATED 2
The delivery services of Romwe needs drastic improvement. I waited for a week and half for my product. Other things are satisfactory. If they can improve their delivery time, they would definitely be a five star website with the range of products they have.

Good but needs improvement in quality of products

  • 2018-12-06 13:24:57
  •  668k Views
  • RATED 3
Romwe is good for what you get, the clothing is cheap so you can’t expect the best quality. There is no need to have high expectations from the website. The delivery takes a week to come but you can pay a small amount extra to protect your parcel in case it gets lost. The officials answer your call in case you have any problem with the product.

delivery time needs a little improvement

  • 2018-12-06 13:08:29
  •  199k Views
  • RATED 3
I've placed several orders with Romwe and over all I've been very happy with them. The website is well managed and well functioned. The delivery time needs a little improvement. Romwe has a variety of products with affordable prices. The customer officials are always available for the queries of the customer.

Quality of the product is Good

  • 2018-12-06 12:51:18
  •  637k Views
  • RATED 4
I recently ordered a yellow skirt for my daughter and I was satisfied with the quality of the product. The skirt was made from good material. Also, the size was a perfect fit. Delivery time was a little long but the overall quality of the product overshadowed the flaws.

Highly unprofessional

  • 2018-12-04 11:41:56
  •  459k Views
  • RATED 1
Never ordering on Romwe again. Two weeks after my order it was not even shipped from China. When I had a conversation with customer service on their web page, after they answered one of my questions, they ended the chat. Highly unprofessional. I am very disappointed because I was looking forward to continue ordering from this website. The website needs big improvement.

damaged due to poor packaging

  • 2018-10-27 17:01:53
  •  126k Views
  • RATED 1
I am really disappointed with this website. I ordered products worth INR 5000/-. They were extremely horrible. Few were damaged due to poor packaging. And one was with size issues. I called customer service but was unable to help. I asked for return and refund but still failed to get. Extremely disappointed and unhappy. Poor quality, poor stuff, poor customer service. Overall was disappointing. Will not recommend for online shopping. Please be aware and don’t get yourself into trouble.

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