category : Clothing & Fashion

Lulus Reviews & Complaints

Lulus Overview

Address 195 Humboldt Ave Chico, CA 95928 USA map_location
Customer Care Number: 1 (866) 918-5858
Working hours:
Mon 09:00 am - 05:00 pm
Tue 09:00 am - 05:00 pm
Wed 09:00 am - 05:00 pm
Thu 09:00 am - 05:00 pm
Fri 09:00 am - 05:00 pm
Sat 09:00 am - 05:00 pm
Sun 09:00 am - 05:00 pm
Country us_flag United States

Lulus is an online destination for chic and on-trend fashion founded in 1996. They buy and design with you in mind – sophisticated, feminine, inspired, modern – and their goal is to provide a curated collection of event-ready dresses and party-perfect separates for every occasion.

Lulus is the online place to go for stylish and on-trend fashion, delivering exceptional customer service, a carefully curated variety, along with a personalized shopping experience.

Situated in California and serving customers throughout the world, Lulus boasts a fun and laid-back work environment with a cutting-edge and team-oriented spirit. They are always looking for top talent to join the Lulus team, because they continue to build their community and be the top purveyor of elegant clothing and affordable luxury.

It is an online retailer of trendy shoes, clothing, and accessories offering to more than 600,000 customers globally. They feature dresses like cocktail dresses, bridesmaid dresses, formal dresses, bodycon dresses, backless skater dresses; shoes including sandals, boots, flats, wedges; and apparels like tank tops, sweaters, sexy tops, bottoms like pants, skirts; plus accessories like boho jewelry, clutches, bracelets, handbags, sunglasses, hats as well as beauty makeup like eyes, lips, nails, hairs and much more.

They accept returns within 30 days of the delivery date of your order. However, the items must be received in original condition; unwashed, unworn, and with the hygienic liner intact.

Items returned with makeup, deodorant, perfume, or similar product stains may be subject to refusal and may be returned to customers.

Shoes should be returned in their original shoe box and placed in an additional carton for shipping transportation. Damage to the shoe box leads to ineligibility for return and will be shipped back and subject to additional shipping costs.

Final Sale items or Gift Cards cannot be returned, refunded or exchanged plus Jewelry and Sunglasses under $25 are returnable but not exchangeable.

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