category : Beauty & Personal Care

Lovelula Reviews & Complaints

Lovelula Overview

Address Amarya Ltd T/A Unit 4, Prosperity Court Prosperity Way, Middlewich Cheshire CW10 0GD map_location
Customer Care Number: 0800 731 1256
01606 835607
Contact Email: [email protected]
Country us_flag United Kingdom

Lovelula is an organic beauty apothecary that retails skincare and beauty products that are organic and made with 100% natural ingredients. It is a unit under Amarya, also a house of organic and natural beauty products. Founded in 2009, Sonia White, the founder came up with the idea of Amarya. Her son was suffering from severe eczema.

She wanted to treat him with natural means instead of prescribed steroids, and that is when she realised that a plethora of products had been masquerading as natural. With this in mind, she set out to create a store for real, natural products. In 2013, both award-winning brands, Amarya and Lovelula planned a merger and Lovelula has not looked back ever since.

Lovelula is a small group of beauty therapists who actively seek out for luxurious, effective, organic, pure and natural beauty products to offer. They thoroughly test out their products for efficacy, quality and results and aim to provide to people with different skin types and conditions. There are products for every age-group and backgrounds.

None of their products has harmful chemicals that beauty products usually have. They are mostly vegan, and the only non-vegan ingredients that Lovelula uses are beeswax, milk, honey, propolis and lanolin since these products can be obtained without hurting animals. It’s made sure that all the products that are stocked with more than 270 brands are also cruelty-free.

With high-end quality skincare products, like body butter, face serums, night creams, cleansers, exfoliators,  and masks to serve you with beautiful, healthy skin. Their makeup is also made with botanically-sourced ingredients with mascaras, eyeliners, eyeshadow palettes; highlighters, bronzers, foundations, primers, concealers; lip balms, lipsticks, and lip gloss.

Haircare products are specially curated for all hair types, conditioners, shampoos, hair dyes, hair treatments, volumizing products, and a lot more. There is whole other stock that is purely vegan for strictly vegan customers. Lovelula has a beauty box monthly subscription that customers apply for to get special goodies every month. They’re not even that pricey and only cost £19.95 for a month, and there are packages for 3 months to a year.

Customers are very pleased with Lovelula’s customer service, and often have little to no complaints. Their free delivery is also fantastic, as deliveries outside of UK are also pretty quick.  Many people claim to find products that they never get anywhere else. There have been instances when Lovelula has messed up a customer’s orders, but they make sure they carry out the refund or replacement as soon as possible. Because of the amazing customer service, Lovelula has a very loyal customer base. 

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