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category : Online Stores

HomeLane Reviews & Complaints

5 reviews

HomeLane Overview

Website https://www.homelane.com
Address 4th Floor, Gopalan Signature Mall Old Madras Road, Rahat Bagh, Nagavarapalya, Bennigana Halli, Opposite RMZ Infinity Campus Bengaluru - 560093 map_location
Customer Care Number: 1800-102-466
Contact Email: hello@homelane.com
Working hours:
Mon 11:00 am - 07:00 pm
Tue 11:00 am - 07:00 pm
Wed 11:00 am - 07:00 pm
Thu 11:00 am - 07:00 pm
Fri 11:00 am - 07:00 pm
Sat 11:00 am - 07:00 pm
Sun 11:00 am - 07:00 pm
Country us_flag India

Co-founded by Srikanth Iyer and Rama Harinath, HomeLane is your answer to a complete home designing process for all fixed furniture solutions. Be it design, delivery, installation and post-installation service! They are currently based in Bangalore, Hyderabad, Chennai and Mumbai.

You will definitely appreciate the various multi-themed options for home designs which are all functional, stylish and affordable. You will love their cutting edge technology and especially the stress-free process involved in setting up your dream home. As their customer, you will have a wide range of designs to choose from, especially in the Modular Kitchen category. You will also like the fact that their costing is transparent. You will be compensated with a month´s rent if the furniture installation for your home is not done within 45 days. You should also be informed that all their products come with a five year warranty.

There have been a few complaints about not keeping up with the promised delivery timeline and quality of products delivered.

Overall, Homelane has also gained the trust of its customers with over 1000 successfully completed project in just two years. As their customer, you will be very appreciative of the brand´s quality, transparency, convenience, and predictability of delivery timelines.

5 Reviews From Our Community

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HomeLane Reviews

Jaffer Rafiq Patel

  • 2018-11-15 15:31:20
  • RATED 1
Your Area Sales Manager is an irresponsible person. He waisted my time. You should change your recruiting team.


  • 2018-10-31 03:17:45
  • RATED 1
Horrible experiance, pls see the reviews before booking, i contacted 100+ customers and 80% has horrible experiance. they plan in such a way that waste 30-60 days in designing so they can plan production and meet commitment of 45 days, actually take more than 3 months.... u need to beg for time for meetings and discussions.... no1 responds... people are waiting from 8 months for completion of their project... lots of customers are still waiting for completion. no professionalism and commitment.... i personally experianced and had all chain of conversations, pls dont rely on dates and commitment........

Homelane never stays true to its words

  • 2018-09-11 04:14:52
  • RATED 1
Homelane is one of India’s leading end to end, vertically integrated interior design and manufacturer provider. The main job of Homelane is to provide its customers the perfect interior designing of a particular room or area. It should be noted that despite the high amount of staff members and employees, Homelane is not appraised by the majority of customers. Various problems notably: false promises, delay in completion of project, overcharging without providing appropriate services, etc are faced. Customers have mostly raised the issue that Homelane never stays true to its words. This makes the company embryonic

Got our furnished by Homelane(ex Capricoast)

  • 2018-05-02 10:46:31
  • RATED 1
We got our interior work done through CapriCoast(Fortune Furnish contract) in May, 2017, since we got our installation done, we are having one or the other issue. We even reached out to Homelane center and contacted helpcare via email, however till date there is no response. The vendor does not pick the calls, nor acknowledge our requests. Visited in person multiple times. Its very dishearthening to know the after care customer service offered by companies like yours. Without knowing the vendors, we belive and handover the work to players like you, expecting quality and support, by paying a premium for the services offered/availed. You being a market space, dont you think customer satisfaction should be your highest priority? The master bedroom Wardrobe door has bent and unabe to slide, we have an 1.5 yr old baby and few times she is hurt by it. Now I fear if the door would fall anytime, as the bend is too much. Again and again I'm posting these, as I am left with no other option or contact to reach out to bail us out from this situation. We visited the Fortune Furnish contractor of Ex- Capricoast and currently your contrator three weeks back. We sat back in the office and stayed out their for long time. Finally they sent carpenter to remove the doors of wardrobe. Its been more than 3 weeks, Fortune Furnish has taken back the door for modifications/replacement. Till now, they are not receiving the call from us, neither responded to the messages.

Totally disappointed with after sales service

  • 2018-04-24 12:03:34
  • RATED 1
Inspite of repeated complaints they have failed to acknowledge the issue let alone attending it. Definitely they have issue with installation and the execution agency lack expertise. Totally disappointed with after sales service though my pics and comments are used in advts.

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