category : Online Stores

HomeLane Reviews & Complaints

1
4 reviews

HomeLane Overview

Website https://www.homelane.com
Address 4th Floor, Gopalan Signature Mall Old Madras Road, Rahat Bagh, Nagavarapalya, Bennigana Halli, Opposite RMZ Infinity Campus Bengaluru - 560093 map_location
Customer Care Number: 1800-102-466
Contact Email: [email protected]
Working hours:
Mon 11:00 am - 07:00 pm
Tue 11:00 am - 07:00 pm
Wed 11:00 am - 07:00 pm
Thu 11:00 am - 07:00 pm
Fri 11:00 am - 07:00 pm
Sat 11:00 am - 07:00 pm
Sun 11:00 am - 07:00 pm
Country us_flag India

Co-founded by Srikanth Iyer and Rama Harinath, HomeLane is your answer to a complete home designing process for all fixed furniture solutions. Be it design, delivery, installation and post-installation service! They are currently based in Bangalore, Hyderabad, Chennai and Mumbai.

You will definitely appreciate the various multi-themed options for home designs which are all functional, stylish and affordable. You will love their cutting edge technology and especially the stress-free process involved in setting up your dream home. As their customer, you will have a wide range of designs to choose from, especially in the Modular Kitchen category. You will also like the fact that their costing is transparent. You will be compensated with a month´s rent if the furniture installation for your home is not done within 45 days. You should also be informed that all their products come with a five year warranty.

There have been a few complaints about not keeping up with the promised delivery timeline and quality of products delivered.

Overall, Homelane has also gained the trust of its customers with over 1000 successfully completed project in just two years. As their customer, you will be very appreciative of the brand´s quality, transparency, convenience, and predictability of delivery timelines.

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HomeLane Reviews

Worst Experience with Homelane

  • 2023-08-29 02:24:04
  •  938k Views
  • RATED 1
We had terrible experience with Homelane. Quality is worst. There are many miscommunications from Designers.

Fake Discount offers, Not an end to end service

  • 2023-07-08 17:41:45
  •  700k Views
  • RATED 1
Fake and fraud company. Please don't book anything with Homelane. Discount offer is big fraud. Please read & understand my review before even taking appointment. They will give you discount offer and ask you to pay 10% booking amount which is nonrefundable after 48hrs. This 10% is only based on initial design which is lower. But things will change once you start real designing when this 10% is not refundable. and designing take weeks. it will be too late to realize that they are neither end to end and professional you were looking. in my case I did booking with 10% with offer of 35% discount. Once we started the real design based on measurements, I realized Homelane cannot meet my expectation of designs. and that's where the game started. Homelane guys started putting thing as carpenter work which is not with discount and also not with 10yrs (fake) warranty. so there two offering are fake 10yrs end to end and 35% discount. I realized their quote was higher and excluding carpenter work. the first quote was 50% higher so I asked the designer to check, and he tricked me saying cost will reduce once we do masking and that’s where I lost my 10% booking amount. as they have term and condition that there will not be any refund once masking done. I was still ok to go ahead with kitchen work and do the rest of furniture with someone who could meet my expectation. but Homelane team was pushing me to give them complete furniture even after I explained that they are not meeting my expectation. and that where I got informed that 35% discount is only with full work. Which was complete shock to me as this was going to increase quote even more. Finally, they offered me 14% discount only by that discount I was supposed to pay 60-80K more. When I told them 35% was not with any terms and condition the design lead was not able to give me proper explanation. and said we will not give you the agreed discount. so that's where Homelane again proved that these guys are not even interested in Business. as they have already earned 10%. So I will suggest everyone to not even take their works and even writing discount because they could loot you by just booking amount. I also want to make sure that no one fall to their trap again. as you could see there are similar reviews on google. I am putting translation here for more people to understand. फर्जी और धोखाधड़ी करने वाली कंपनी. कृपया होमलेन से कुछ भी बुक न करें। डिस्काउंट ऑफर बड़ा धोखा है. कृपया अपॉइंटमेंट लेने से पहले मेरी समीक्षा पढ़ें और समझें। वे आपको डिस्काउंट ऑफर देंगे और आपसे 10% बुकिंग राशि का भुगतान करने के लिए कहेंगे जो 48 घंटों के बाद वापस नहीं किया जाएगा। यह 10% केवल प्रारंभिक डिज़ाइन पर आधारित है जो कि कम है। लेकिन जब आप वास्तविक डिज़ाइनिंग शुरू करेंगे तो चीजें बदल जाएंगी जब यह 10% वापस नहीं किया जाएगा। और डिज़ाइनिंग में कई सप्ताह लग जाते हैं। यह समझने में बहुत देर हो जाएगी कि वे न तो अंत तक और न ही पेशेवर हैं जिन्हें आप देख रहे थे। मेरे मामले में मैंने 35% छूट की पेशकश के साथ 10% के साथ बुकिंग की। एक बार जब हमने माप के आधार पर वास्तविक डिज़ाइन शुरू किया, तो मुझे एहसास हुआ कि होमलेन डिज़ाइन की मेरी अपेक्षाओं को पूरा नहीं कर सकता है। और यहीं से खेल शुरू हुआ. होमलेन के लोगों ने इसे बढ़ई के काम के रूप में रखना शुरू कर दिया, जो छूट के साथ नहीं है और 10 साल (नकली) वारंटी के साथ भी नहीं है। तो वहाँ दो पेशकश नकली हैं 10 साल की शुरुआत से अंत तक और 35% की छूट। मुझे एहसास हुआ कि उनकी दर ऊंची थी और इसमें बढ़ई का काम शामिल नहीं था। पहली बोली 50% अधिक थी इसलिए मैंने डिजाइनर से जांच करने के लिए कहा, और उसने मुझे यह कहते हुए धोखा दिया कि मास्किंग करने के बाद लागत कम हो जाएगी और यहीं पर मैंने अपनी 10% बुकिंग राशि खो दी। क्योंकि उनके पास नियम और शर्तें हैं कि एक बार मास्क लगाने के बाद कोई रिफंड नहीं होगा। मुझे अभी भी रसोई का काम आगे बढ़ाने और फर्नीचर का बाकी काम किसी ऐसे व्यक्ति के साथ करने में कोई आपत्ति नहीं थी जो मेरी उम्मीदों पर खरा उतर सके। लेकिन मेरे समझाने के बाद भी कि वे मेरी अपेक्षाओं पर खरे नहीं उतर रहे हैं, होमलेन टीम मुझ पर पूरा फर्नीचर देने के लिए दबाव डाल रही थी। और जहाँ मुझे बताया गया कि 35% छूट केवल पूर्ण कार्य के साथ है। जो मेरे लिए पूरी तरह से सदमा था क्योंकि इससे उद्धरण और भी अधिक बढ़ने वाला था। अंत में, उन्होंने मुझे केवल 14% छूट की पेशकश की, उस छूट से मुझे 60-80 हजार अधिक भुगतान करना पड़ा। जब मैंने उन्हें बताया कि 35% किसी भी नियम और शर्त के साथ नहीं था तो डिज़ाइन लीड मुझे उचित स्पष्टीकरण देने में सक्षम नहीं था। और कहा कि हम आपको तयशुदा छूट नहीं देंगे। तो यहीं पर होमलेन ने फिर से साबित कर दिया कि इन लोगों को बिजनेस में कोई दिलचस्पी नहीं है। चूँकि वे पहले ही 10% अर्जित कर चुके हैं। इसलिए मैं हर किसी को सुझाव दूंगा कि वे अपना काम भी न लें और डिस्काउंट भी न लिखें क्योंकि वे सिर्फ बुकिंग राशि से आपको लूट सकते हैं। मैं यह भी सुनिश्चित करूंगा कि दोबारा कोई उनके जाल में न फंसे. जैसा कि आप देख सकते हैं, Google पर समान समीक्षाएँ हैं।

Worst experience

  • 2023-03-03 08:22:34
  •  332k Views
  • RATED 1
They just show a good picture before make the payment.. pathetic response after that Zero service Designs they give are hopeless Please don't go for it for your dream house They mess it all They don't respond or delayed response to the client

Pathetic experience never ever go for homelane they are cheaters

  • 2023-02-25 11:43:25
  •  332k Views
  • RATED 1
They just show a rosy picture before you book and make the payment.. pathetic response after that Zero service Designs they give are hopeless Please don't go for it for your dream house They mess it all They don't respond to the client

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