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Greendust.com is India’s leading online shopping website offering customers branded unused, factory seconds, surplus, overstock, and refurbished products at the lowest prices. They have a range of product categories from electronics, mobiles, laptops, home appliances ad more. The products are from reputed and trusted brands such as Samung, LG, Sony, Canon, Nikon, Apple, Blackberry, Panasonic, etc.
As customers, you will like that their online store is well-supported by 100 physical retail stores which they plan to expand to over 500 within 6 months. Some of the problems that you may face as a consumer will be around site navigation and the product range offered on their online e-store. The site takes time to load with a lot of pop-up ads. Another issue that you might face is the sale of defective products. The product range is also much wider in the actual stores when compares its online counterpart.
You may also face delays in the delivery of your products and the customer service can definitely be a lot improved. Another drawback is that they have no return policy but only an exchange policy that requires a lot of formalities to be completed.
Please be aware of all these problem areas before making a purchase online.
greendust.com has many problem areas that needs to be looked into. However, their physical stores have great product quality, range and thus, customer satisfaction.