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category : Clothing & Fashion

Etsy Reviews & Complaints

Etsy Overview

Customer Care Number: 800-328-5933
Contact Email: support@etsy.com
Working hours:
Mon 10:00 am - 06:00 pm
Tue 10:00 am - 06:00 pm
Wed 10:00 am - 06:00 pm
Thu 10:00 am - 06:00 pm
Fri 10:00 am - 06:00 pm
Sat Closed
Sun Closed
Country us_flag United States

Etsy was founded in an apartment in Brooklyn, New York in June 2005 to fill the need for an online community where crafters, artists as well as makers could sell their handmade and vintage goods and craft supplies.

In the spirit of handmade, founder Rob Kalin along with the two friends created the first website, wrote the code, assembled the servers and spliced the cables to get Etsy ready to go.

In 2008, Chad Dickerson became a member of Etsy as its first CTO, and developed the company’s foundational engineering culture, treating “Code as Craft”. Chad became CEO in 2011 and started championing the “reimagination of commerce,” a transformation of each and every aspect of how goods are made, bought and sold.

Under Chad's leadership, the website that began in an apartment in Brooklyn has developed into an advanced technology platform that connects Etsy buyers and sellers across borders, languages and devices, an organization that covers the world and a business that is dedicated to creating lasting change in the world.

Within their markets, millions of people worldwide connect, both offline and online, to make, sell and buy unique goods. They also provide a broad range of Seller Services and tools which help innovative entrepreneurs begin, manage and scale their businesses. Their objective is to Keep Commerce Human.

Etsy’s mission is to reimagine business in such a way that develops a more satisfying and enduring world. As a Certified B Corporation, they see their social, environmental and business goals as inseparable.


They don’t only reuse and compost in every office; they understand exactly how much their trash weighs and they bike their compost to community farms on a weekly basis. They provide entrepreneurial education for artisans looking for new strategies to support themselves as well as their families. They give their employees five days a year to spend volunteering within their communities.

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