category : Events & Movie Booking

Cleartrip Reviews & Complaints

Cleartrip Overview

Website https://www.cleartrip.com
Address Unit No. 001, Ground floor, DTC Building, Delisle Road, N.M. Joshi Marg, Lower Parel (E), Mumbai 400011 map_location
Contact Email: [email protected]
Working hours: 24 Hours
Country us_flag India

Cleartrip.com is an online travel booking website,  founded in 2006 by Stuart Crighton and Hrush Bhatt. It has its headquarters in India but operates in a lot of countries, mainly in the Gulf nations like Qatar, UAE, Oman, Kuwait, Saudi Arabia and Bahrain. Cleartrip has grown to one of the best travel booking websites and apps in its time.

In 2017, Google partnered with Cleartrip for their flight service, Google Flights. Since then, the user traffic has increased by a lot. They have the largest collections of hotels, airlines and trains and they have a very loyal customer base. 

Cleartrip has their connections with various hotels, airlines and trains. The variety of options of services provided by Cleartrip is quite vast. You will find a lot of hotels in key locations as well as offbeat locations in India and abroad. You will get one-way, round-trip and multi-city flights to many destinations around the world.

They have the most amazing deals on flights for various cities. Cleartrip also has a facility of booking trains with great ease. The website has an alternate interface that is Cleartrip Local. Cleartrip Local allows users to look around for places, activities and shows in their city or the city they're travelling to. This makes it very convenient for the traveller to go sightseeing in a place independently. 

Cleartrip doesn't have the best response from its customer base. It has proved to be unreliable to plenty of travellers. Many have demanded cancellations and refunds. They are great in that unit as they refund and cancel plans and packages quite easily. The Cleartrip staff and customer care executives are helpful and cooperative.

The website and app are easy to understand and is very user-friendly.  They have had multiple complaints regarding refundable tickets that turned out non-refundable resulting in a huge loss for the customers. Cleartrip has made improvements slowly but steadily. 

 

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