Bigbasket Reviews & Complaints

In this day and age of utmost convenience, everything is online - even groceries. You get anything you need, from home or work, and you can forget about carrying heavy bags. The industry was revolutionised by Bigbasket a few years ago when this established company shot online. You will find fresh handpicked and the best quality products in their inventory with for the best price.  With over 18000 products and 1000 brands, Bigbasket is growing to be the go-to for groceries in every household. It doesn't get any better than this.

Bigbasket offers a wide range of options from the various categories that have. Everything from fresh fruits and vegetables, rice and pulses, high-grade meat or cleaning and household products. You think of something, you get it on Bigbasket. Their vegetables and fruits are super fresh and you get basic ones or exotic fruits and veggies like mushrooms, zucchini or dragon fruits and avocado. You get various baked products like bread, pav, buns and cookies; branded foods such as sweets, beverages, cereals, snacks, condiments or chocolates. High-quality meat, dairy and poultry are also available.

They have a section of ‘Gourmet and World Food’ that encompasses exotic foods from all around the world. You might not get some of these items anywhere else - oils such as canola oil or other cold pressed oils, chocolates, snacks, sauces and dips, and dairy products. You get international cheeses like American Cheddar cheese or the Swiss Gruyere. If you are someone who’s interested in different exotic ingredients and are frustrated of failing, you will fall in love with Bigbasket’s inventory.

Only a niche customer base has access to and buys from Bigbasket, and the company is doing a good job at keeping them happy and bringing more consistent ones. The delivery is quite impressive as they provide time slots throughout the day and delivery right in that slot. If you've chosen the wrong slot, you can email them and change the same. The customer care is pretty responsive and is very helpful as they reply to emails quickly. You can easily cancel orders by sending out a simple email. Customers are also quite happy looking at the price and find it cheaper when compared to the market rate. The delivery guys bring products in a basket and it remains intact and undamaged.