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|Address||AJIO, c/o Reliance Retail Limited SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bangalore – 560068|
Ajio.com is a fashion e-commerce online marketplace and portal launched in April 2016 by Reliance Industries Ltd. Headquartered in Bangalore, it has the largest collection of national and international private labels and Indie (ethnic fusion) wear aimed at 18-34 yr old women. Ajio has an in-house label called AJIO Own which offers quality clothing including an exclusive tween, maternity and active wear collection, footwear and accessories.
Ajio has been receiving a great feedback from its customers for its excellent product quality with zero damage, an exhaustive range of stylish and trendy products that are moderately priced, efficient and well-designed website and fast and reliable delivery.
There have been complaints regarding poor customer service when it came to answering queries polietly and satisfactorily and overall slow response. Customers also complained that the prices were higher comparatively to the same products sold in the stores and on other sites. There are charges of faulty payments by customers. . They were charged inspite of cancelling the orders and there was no refund of the payment amount.